# 1LD Support? **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [December 14, 2025, 5:12pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205 "2025-12-14T17:12:11Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![androo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/androo/32/11789_2.png) [@androo](https://forums.realmacsoftware.com/u/androo)\ **Post date:** [December 14, 2025, 5:12pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/1 "2025-12-14T17:12:11Z")
I can see that 1LD have historically been slow to respond to support requests, but it has been 11 days now and my client is getting twitchy. I am trying to be patient but am I waiting in vain? ---
**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\ **Post date:** [December 14, 2025, 7:17pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/2 "2025-12-14T19:17:01Z")
Try again - they do respond here also… ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [December 14, 2025, 8:03pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/3 "2025-12-14T20:03:36Z")
Is it anything we can help with? ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [December 14, 2025, 8:13pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/4 "2025-12-14T20:13:34Z")
Taggin @1LittleDesigner ---
**Author:** ![fg8](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fg8](https://forums.realmacsoftware.com/u/fg8)\ **Post date:** [December 14, 2025, 9:03pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/5 "2025-12-14T21:03:47Z")
I, too, have found 1LD to be very slow. I submitted a request a few days ago and have received nothing to date. I have a lot of 1LD stacks, but I’m having second thoughts as to whether I should buy any more from them. ---
**Author:** ![androo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/androo/32/11789_2.png) [@androo](https://forums.realmacsoftware.com/u/androo)\ **Post date:** [December 14, 2025, 11:05pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/6 "2025-12-14T23:05:15Z")
Thanks Dan. Just a glitch with Simple Tabs. If I use more than one set of nested tabs the subsequent sets do not play well, with the tab backgrounds not correct until clicked. I tried it with their own example project and it is the same, so perhaps it is an inherent limitation but it seems a bit off not to be able to use more than one set of nested tabs. My test page below, with Approach working fine but Flooring and the last tab not: [St Marys Creative Space | Venue and Location](https://sandbox.stmaryscreativespace.co.uk/venue/accessibility/) ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [December 15, 2025, 9:59am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/7 "2025-12-15T09:59:00Z")
Ah yes, that looks like a bug in the stack you’re using and something @1LittleDesigner is going to need to fix for you ☹ ---
**Author:** ![androo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/androo/32/11789_2.png) [@androo](https://forums.realmacsoftware.com/u/androo)\ **Post date:** [December 15, 2025, 4:43pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/8 "2025-12-15T16:43:06Z")
Jonathan has now responded and has resolved the issue. Thanks for pitching in. ---
**Author:** ![fg8](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fg8](https://forums.realmacsoftware.com/u/fg8)\ **Post date:** [December 16, 2025, 5:09am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/9 "2025-12-16T05:09:00Z")
That’s great. I am still waiting on a response from @1LittleDesigner! Not sure if he handles one response a week. ---
**Author:** ![androo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/androo/32/11789_2.png) [@androo](https://forums.realmacsoftware.com/u/androo)\ **Post date:** [December 16, 2025, 4:54pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/10 "2025-12-16T16:54:06Z")
Actually, after initially working it seems there is still a problem so I am not quite there yet and am hoping for further help ASAP. Hope you get a response soon, Frank! ---
**Author:** ![Pete](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@Pete](https://forums.realmacsoftware.com/u/Pete)\ **Post date:** [December 16, 2025, 9:12pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/11 "2025-12-16T21:12:35Z")
To stir the pot a bit. I can’t imagine 1LD is doing these stacks on a full time basis, as I would think they would starve. Meanwhile try getting a response from Apple, who makes billions from us, loyal minions. I am a loyal supporter of these small developers who make my website production a lot easier than learning coding. As to 1LD, I have always gotten support, sometimes it just takes a bit longer. ---
**Author:** ![androo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/androo/32/11789_2.png) [@androo](https://forums.realmacsoftware.com/u/androo)\ **Post date:** [December 16, 2025, 9:58pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/12 "2025-12-16T21:58:00Z")
Yes, I agree and am prepared to be patient as I know they must be up against it. As it goes, I have created a nice work-around using JW’s Peak-a-boo stack (which is a great tool). It works so well I might just keep it, and I’m sure Jonathan will get to Simple Tabs at some point and give it a proper sort-out. My solution is here if you want to see it: > **[St Marys Creative Space | Venue and Location](https://sandbox.stmaryscreativespace.co.uk/venue/accessibility/)** > > A fabulous place to meet, rehearse, perform and be entertained in Chester. ---
**Author:** ![Pete](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@Pete](https://forums.realmacsoftware.com/u/Pete)\ **Post date:** [December 17, 2025, 12:35am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/13 "2025-12-17T00:35:04Z")
Nice site, I like how quickly the tabs work and look, going down instead of across. Clean and functional. That is what I like, as you can find multiple stacks for solutions. ---
**Author:** ![Pete](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@Pete](https://forums.realmacsoftware.com/u/Pete)\ **Post date:** [December 16, 2025, 10:47pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/14 "2025-12-16T22:47:40Z")
Very nice and snappy, I like it. ---
**Author:** ![fg8](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fg8](https://forums.realmacsoftware.com/u/fg8)\ **Post date:** [December 17, 2025, 10:17pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/15 "2025-12-17T22:17:30Z")
That’s fair enough. I have a small business too, that I run on a part-time basis, but if it has been 6 days since I received a support request from a customer and have not replied to it, I would be out of business. @1LittleDesigner ---
**Author:** ![Pete](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@Pete](https://forums.realmacsoftware.com/u/Pete)\ **Post date:** [December 18, 2025, 3:41am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/16 "2025-12-18T03:41:43Z")
Well, our community has already lost a number of contributors….many of whom were very responsive and supportive of our needs. Not arguing with you, by the way. ---
**Author:** ![Heroic\_Nonsense](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/heroic_nonsense/32/20666_2.png) [@Heroic\_Nonsense](https://forums.realmacsoftware.com/u/Heroic_Nonsense)\ **Post date:** [December 18, 2025, 10:03am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/17 "2025-12-18T10:03:21Z")
In Apple’s defense, they helped me out in the past with a couple of issues quite fast and friendly. But I do see your point on one-person devs compared to mega corps, and we should cut one-person devs a bit of slack now and again. Signed, A one-person dev 🙂 ---
**Author:** ![Pete](https://avatars.discourse-cdn.com/v4/letter/p/3ab097/32.png) [@Pete](https://forums.realmacsoftware.com/u/Pete)\ **Post date:** [December 18, 2025, 2:04pm UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/18 "2025-12-18T14:04:27Z")
😁 ---
**Author:** ![fg8](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fg8](https://forums.realmacsoftware.com/u/fg8)\ **Post date:** [December 19, 2025, 5:25am UTC](https://forums.realmacsoftware.com/t/1ld-support/53205/19 "2025-12-19T05:25:00Z")
I finally received a response from @1LittleDesigner. It took a while, but finally received updated stacks.