# 9.6 Classis has FTP issues

**URL:** <https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933>\
**Category:** RapidWeaver Classic\
**Created:** [July 17, 2025, 11:45am UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933 "2025-07-17T11:45:00Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 17, 2025, 11:45am UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/1 "2025-07-17T11:45:00Z")

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Today I updated to Classic 9.6 and am not able to use the FTP functionality, it gives a weird error message that I have not see before since I started using Rapidweaver since almost 9 years ago. Please see the screenshot.

I have tried different connections and all give the same error, I finally had to use FileZilla that did work and without ANY error during the transfer!

I look forward to advice!

 ![Scherm­afbeelding 2025-07-17 om 17.05.41](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/6/1697aa6acc5ec1360249795473b3bd41647fd0a7.jpeg)

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**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\
**Post date:** [July 17, 2025, 12:15pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/2 "2025-07-17T12:15:48Z")

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take a look at this post: [Publishing Seems to Have Gone South - #12 by Pegasus](https://forums.realmacsoftware.com/t/publishing-seems-to-have-gone-south/48759/12)

it might help to set “mode” to active

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**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 17, 2025, 12:54pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/3 "2025-07-17T12:54:22Z")

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thanks for this, I have tried but not working, the only thing that currently works is FTP in combination with extended passive, active doesn’t work in both modes.  
I seen the issue is more discussed around Elements and not 9.6 Classic, are there any further settings I could think of? I do prefer to use publishing in FTPS mode.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 17, 2025, 1:14pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/4 "2025-07-17T13:14:56Z")

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Can you try SFTP?

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**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 20, 2025, 10:01am UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/5 "2025-07-20T10:01:14Z")

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Yes I have and it gives another error…also I noticed when publishing starting up I see "forcibly reset messages first and continues to show uploading for just a moment and followed by the error message…

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 20, 2025, 1:49pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/6 "2025-07-20T13:49:10Z")

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Hi @fmonnee, can you share the error message you received?

Could you also share your FTP details with us so we can test it here and figure out what’s going on? Send them to: [forumsupport@realmacsoftware.com](mailto:forumsupport@realmacsoftware.com)

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**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [July 20, 2025, 8:03pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/7 "2025-07-20T20:03:10Z")

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I am also seeing weird things. I can update the home page and it uploads ok, but child pages do not update!

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**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 21, 2025, 7:02am UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/8 "2025-07-21T07:02:58Z")

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HI @dan the error message is in the screenshot, "couldn’t upload… to your FTP-TLS server!etc.  
What FTP info would you require from me?

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 21, 2025, 12:25pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/9 "2025-07-21T12:25:41Z")

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Can you send us the publishing logs? [Details on how to do that are here](https://docs.realmacsoftware.com/elements-docs/elements-app/troubleshooting/how-to-fix-publishing-issues#still-need-help-publishing)!

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<div class="post-metadata">

**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 21, 2025, 12:59pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/10 "2025-07-21T12:59:21Z")

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thanks @dan I just sent you the log files, it created 3 files.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 21, 2025, 5:00pm UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/11 "2025-07-21T17:00:31Z")

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Sorry to be a pain, but those last logs weren’t too helpful. Can you re-publish (when you get the error) and send the new logs over to [forumsupport@realmacsoftware.com](mailto:forumsupport@realmacsoftware.com)

Thanks!

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<div class="post-metadata">

**Author:** ![fmonnee](https://avatars.discourse-cdn.com/v4/letter/f/b9bd4f/32.png) [@fmonnee](https://forums.realmacsoftware.com/u/fmonnee)\
**Post date:** [July 27, 2025, 7:58am UTC](https://forums.realmacsoftware.com/t/9-6-classis-has-ftp-issues/48933/12 "2025-07-27T07:58:10Z")

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Hi @dan I just tried to publish the site again, this time on my test domain, same error and sent the log files with your support email
