# “A problem repeatedly occurred” issue on iPhone **URL:** \ **Category:** Elements\ **Created:** [July 28, 2026, 9:12am UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129 "2026-07-28T09:12:45Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 28, 2026, 9:12am UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/1 "2026-07-28T09:12:45Z")
Hello, I get this message on an i-Phone 17 Pro (IOS 26.5.2) with one page of a website which I recently launched: **“A problem repeatedly occured”** The page doesn’t show up on the i-Phone: [Sanat Ensemble ⎪ Ensemble](https://sanat-ensemble.de/ensemble/) . Neither with Safari nor with Chrome. All other pages on the same website work fine, even the homepage with a video background. On top: the “problem” page works fine on an i-Pad or Macbook with Safari or other browsers. Did anybody have a similar issue? Can anybody help me further? Best regards, Nedim ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [July 28, 2026, 10:37am UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/2 "2026-07-28T10:37:01Z")
It looks like it’s something to do with all the GSAP animations you have on the page, the iPhone is not as powerful as a desktop computer and you still need to optimise for it. Basically iOS Safari is running out of rendering/compositing resources, then killing/reloading the tab. Perhaps @Invisigoth, the creator of Motion Forge can offer some advice on this 🙂 As a test, you can disable all the GSAP animations on the page, and then retest on iPhone to see if it loads properly. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 28, 2026, 12:33pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/3 "2026-07-28T12:33:55Z")
Hi Dan, I got rid of the GSAP animations from Motion Forge. Unfortunately it still doesn’t load. I use the Article Modal by 1LD (One Litte Design). Could that possibly cause it? It would mean changing all the modals to standard. Lot’s of work ☹ The images themselves are all compressed. Most are under 150 K, a few under 300 K. Best Nedim ---
**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\ **Post date:** [July 28, 2026, 1:02pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/4 "2026-07-28T13:02:18Z")
> [@Nedim](#): > > I use the Article Modal by 1LD (One Litte Design). Could that possibly cause it? It would mean changing all the modals to standard. Lot’s of work ☹ This works fine on my iPhone SE. @1LittleDesigner ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 28, 2026, 1:21pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/5 "2026-07-28T13:21:05Z")
> **[Sanat Ensemble](https://sanat-ensemble.de/ensemble/)** > > Das Sanat Ensemble stellt sich vor. Viele Musiker des Ensembles kommen spielten in der Konzertreihe Deutschlandlieder. Die Schauspieler sind Teil der freien Kölner Szene. Does this work on your iPhone? If that’s the case, that’s incredible. Because it really doesn’t work on mine. As I wrote above, it works on the iPad. ---
**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\ **Post date:** [July 28, 2026, 1:32pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/6 "2026-07-28T13:32:09Z")
If you mean the pop-up (down) from 1LD on your photos of people, yes. But sometimes the page can’t load, so something is wrong. Horizontal mode doesn’t work on my iPhone. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [July 28, 2026, 2:57pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/7 "2026-07-28T14:57:49Z")
Hey @Nedim, maybe remove all the third-party add-ons and see if it fixes the issue. It is obviously worth checking that you don’t have any extra code snippets that might be causing the issue also. Once the page is working again, you can then slowly start to add things back and see when the issue starts to occur again. Let me know how you get on. ---
**Author:** ![Invisigoth](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/invisigoth/32/29525_2.png) [@Invisigoth](https://forums.realmacsoftware.com/u/Invisigoth)\ **Post date:** [July 28, 2026, 6:32pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/8 "2026-07-28T18:32:28Z")
Thank you, @dan, for mentioning me in your post. I appreciate you identifying the possible connection between the GSAP animations and the issue, even though the temporary fix didn’t resolve it. @Nedim, to help you more effectively, could you please clarify the following: - When you disable the GSAP animations, does the problem still persist? - Have you tried testing the page with the _Article Modal_ from 1LD disabled or replaced with a simpler version? - Is the issue only occurring on the iPhone 17 Pro with iOS 26.5.2, or does it happen on other iOS devices as well? - Have you checked for errors in the browser console (Safari on iPhone) when the page fails to load? - The page works fine on iPad and MacBook, so the issue seems to be device-resource related on iOS. Thanks in advance for providing those extra details, so I can offer you more targeted assistance. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 28, 2026, 8:31pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/9 "2026-07-28T20:31:01Z")
Hello Dan, Hello Invisigoth, Hello Per, after several tries, I found a solution which seems to work for all iOS devices (at least those here at home, including old an new iPhones and iPads). The GSAP animations don’t seem to be the problem. I changed the Modals from 1LD to the standard ones included in Elements and now everything works. So there must be something wrong with the Article Modal or the way I configured it. I updated the page. It works on all devices. So I will keep it like that. I will update the modal content of the 30-odd team members tomorrow. See: > **[Sanat Ensemble](https://sanat-ensemble.de/ensemble/)** > > Das Sanat Ensemble stellt sich vor. Viele Musiker des Ensembles kommen spielten in der Konzertreihe Deutschlandlieder. Die Schauspieler sind Teil der freien Kölner Szene. If you, Per Martins, want to look into the issue, see 1. [Sanat Ensemble ⎪ Ensemble Copy](http://sanat-ensemble.de/akkord) or 2. elementsapp://downloadDocument/AiwJezwaDHxp Best Nedim ---
**Author:** ![Invisigoth](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/invisigoth/32/29525_2.png) [@Invisigoth](https://forums.realmacsoftware.com/u/Invisigoth)\ **Post date:** [July 28, 2026, 8:46pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/10 "2026-07-28T20:46:14Z")
Hi Nedim, I’m really glad you found a working solution for all iOS devices! Thanks for updating the page and sharing the link. I took a look at the **SCHAUSPIEL** section on [Sanat Ensemble ⎪ Ensemble](https://sanat-ensemble.de/ensemble/) and noticed that **Nedim Hazar** with the title **AUTOR, LEITUNG** appears twice. Could you please check that? I’m here if you need any help. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 28, 2026, 9:25pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/11 "2026-07-28T21:25:07Z")
Thank you for your note Chris. At present I am updating the content of each and every modal. I updated the second Nedim trigger already. I might come back on your offer concerning help when I’m onto another website which requires lots of animation. BEst Nedim ---
**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\ **Post date:** [July 28, 2026, 9:28pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/12 "2026-07-28T21:28:52Z")
> [@Nedim](#): > > I changed the Modals from 1LD to the standard ones included in Elements and now everything works. > > So there must be something wrong with the Article Modal or the way I configured it. So did you change the direction from down to left/right and it solved the problem on iPhone? Or are you only using the Elements Modal now for all devices? @Nedim ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [July 29, 2026, 10:05pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/13 "2026-07-29T22:05:00Z")
Hello Per, I changed the direction of the 1LD Article Modal to left/right and the problem occurs on the iPhone again. You can have a look here: [https://sanat-ensemble.de/articlemodal-slideright/](https://sanat-ensemble.de/articlemodal-slideright/) That is an unlisted page. On the actual site I am using the Elements Modal. That works. See: [https://sanat-ensemble.de/ensemble/](https://sanat-ensemble.de/ensemble/) Perhaps you might want to look into the compatibility of the Article-Modal with iPhones (IOS 26.5.2) Best Regards Nedim ---
**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\ **Post date:** [July 29, 2026, 11:18pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/14 "2026-07-29T23:18:21Z")
@Nedim both work on my iPhone. You might want to check the elements modal, it doesn’t start at the top, the bottom comes first and I have to scroll up. I use IOS 26.5.2 and today 26.6 ---
**Author:** ![Invisigoth](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/invisigoth/32/29525_2.png) [@Invisigoth](https://forums.realmacsoftware.com/u/Invisigoth)\ **Post date:** [July 30, 2026, 9:10pm UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/15 "2026-07-30T21:10:37Z")
No Problem I’m here for you. ---
**Author:** ![Jon1LD](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jon1ld/32/8890_2.png) [@Jon1LD](https://forums.realmacsoftware.com/u/Jon1LD)\ **Post date:** [August 6, 2026, 11:26am UTC](https://forums.realmacsoftware.com/t/a-problem-repeatedly-occurred-issue-on-iphone/57129/16 "2026-08-06T11:26:11Z")
Many thanks for publishing a page that demonstrates the issue. We identified a few areas where Article Modal’s performance can be optimized for iOS devices. We should have an update released here shortly.