# Backup option RW7 doesn't work for me

**URL:** <https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744>\
**Category:** RapidWeaver Classic\
**Created:** [July 25, 2016, 6:23pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744 "2016-07-25T18:23:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![rafaescote](https://avatars.discourse-cdn.com/v4/letter/r/8797f3/32.png) [@rafaescote](https://forums.realmacsoftware.com/u/rafaescote)\
**Post date:** [July 25, 2016, 6:23pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/1 "2016-07-25T18:23:09Z")

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Using Rapidweaver 7. Publishing works fine but the new option to backup the project never works. I always get a message saying “Couldn’t sign in to your FTP server”… ??  
I’m using FTP as method, connection 1 (Slowest), Mode: Extended passive  
Tried other kind of ftp, connection, modes but always failed to do the backup. Any ideas?

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**Author:** ![davehughes](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/davehughes/32/1145_2.png) [@davehughes](https://forums.realmacsoftware.com/u/davehughes)\
**Post date:** [August 18, 2016, 10:13am UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/2 "2016-08-18T10:13:12Z")

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Likewise - any suggestions from anyone ?

Dave

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**Author:** ![denis](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/denis/32/3413_2.png) [@denis](https://forums.realmacsoftware.com/u/denis)\
**Post date:** [October 17, 2016, 5:17pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/3 "2016-10-17T17:17:35Z")

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Same here. Backup never works for me either.

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**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\
**Post date:** [October 17, 2016, 8:18pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/4 "2016-10-17T20:18:33Z")

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Backup has worked for me in the past. Is it possible that your host doesnt accept zip files maybe? (I don’t know if that is a _thing_ or not)

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**Author:** ![denis](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/denis/32/3413_2.png) [@denis](https://forums.realmacsoftware.com/u/denis)\
**Post date:** [November 15, 2016, 9:22pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/5 "2016-11-15T21:22:31Z")

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It now works. I changed the address from [domain.com](http://domain.com) to [ftp.domain.com](http://ftp.domain.com). I don’t understand how I could upload the site but not the backup and now I can, but at least it works!

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**Author:** ![Jim\_D](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jim_d/32/300_2.png) [@Jim\_D](https://forums.realmacsoftware.com/u/Jim_D)\
**Post date:** [January 30, 2017, 1:02am UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/6 "2017-01-30T01:02:46Z")

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I just tried this (RW 7.2.2) but my problem remains.

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**Author:** ![Runamok](https://avatars.discourse-cdn.com/v4/letter/r/35a633/32.png) [@Runamok](https://forums.realmacsoftware.com/u/Runamok)\
**Post date:** [January 31, 2017, 3:39pm UTC](https://forums.realmacsoftware.com/t/backup-option-rw7-doesnt-work-for-me/8744/7 "2017-01-31T15:39:30Z")

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Wild hair -  
Do you have multiple destinations? / Multiple ways to get to your server.

I developed a problem recently that sounds similar as a consequence of having destinations or log-ins via RW publishing. Used to work. All I know is that when I deleted the extras (one ftp, one sftp), it started working again.