Thread is here, could be a FormLoom 4 or server issue:
I’m having major issues here with this error. It happens 50% of the time, a timeout error upon submitting. This is with Rapidweaver 8.8.1 and FormLoom 4.0.12. Some things to note:
The SMTP details are 100% correct
Both emails (sent to user and admins) and mySQL data is received, despite the timeout error
This was working fine in FormLoom 3
In the past when I’ve not used SMTP, delivery has been unreliable – I don’t see why it shouldn’t work via SMTP (which it actually is, except it says it isn…
@yabdab what’s the deal here, what have you suggested and have you tried to run his project on your own server?
I just hate to hear that people are leaving RW due to third-party/server issues like this…
Anyone else had experience with this or able to offer help?
No Dan, I never test my stuff on actual live servers. That would be silly.
I just hate when someone states that an issue is the plugin developer’s fault only to realize it is the platform’s fault
Not a single other user is having any issues that I know of, just this Andy fella. The guy is a known troll and not easy to deal with. I have answered all his emails at my support desk ( the official way to get support from me ).
@yabdab He doesn’t appear to be a “troll”, just a customer that needs help. I can understand his frustration.
I just thought you might have more experience with it all and be able to help him. What did you suggest he try?
At the end of the day, I’m Just trying to get our customer back up and running.
I’m just pleased we got this sorted in the end
FYI , This guy is actually
@A.D.STUDIO ( Andy Downer )
In the past he has been a real pain for many devs when we don’t add a feature he wants.
In this case, under the newly created guise of
@Custard-Apple, he is playing much nicer.