# Cannot connect to FTP

**URL:** <https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434>\
**Category:** RapidWeaver Classic\
**Created:** [October 29, 2019, 5:09pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434 "2019-10-29T17:09:13Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![thinksimpletoday](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@thinksimpletoday](https://forums.realmacsoftware.com/u/thinksimpletoday)\
**Post date:** [October 29, 2019, 5:09pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/1 "2019-10-29T17:09:13Z")

</div>

I am using Rapidweaver version 7.5.7. When I am trying to publish the site I am getting the message “Cannot connect to server”. Please help.

---

<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [October 29, 2019, 5:33pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/2 "2019-10-29T17:33:57Z")

</div>

That’s a very generic message. We’ll need a lot more information in-order to help.

- Hosting Company
- Screenshot of the publishing settings
- What happens with the test button?
- What happens with the Browse button?

[https://help.realmacsoftware.com/en/articles/1905457-how-to-fix-ftp-publishing-issues](https://help.realmacsoftware.com/en/articles/1905457-how-to-fix-ftp-publishing-issues)

---

<div class="post-metadata">

**Author:** ![thinksimpletoday](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@thinksimpletoday](https://forums.realmacsoftware.com/u/thinksimpletoday)\
**Post date:** [October 30, 2019, 1:11pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/3 "2019-10-30T13:11:58Z")

</div>

Hosting through go daddy  
When testing it says Cannot connect to server.  
when browsing it says Failure when receiving data from peer  
I tried doing publishing directly without testing but getting same issue

 ![06%20PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/c/9ca6eaf7f8b6ee64692fcf0f07bf441ca1562e29.png) ![17%20PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/8/78b87980e34dec7b715ef847e0d9410cacdb7c26.png) ![20%20PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/3/93f2e11b93bfcf44578e948cc989f8f8533b5c98.png)  
 ![14%20PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/2/4/24372068e6292e3c6e4408a278c870104225d239.png)

---

<div class="post-metadata">

**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\
**Post date:** [October 30, 2019, 2:41pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/4 "2019-10-30T14:41:29Z")

</div>

Have you been able to connect via FTP before using those settings?

That server name doesn’t look right to me for FTP? That looks like your web address rather than an ftp URL?

I found this helpful info via Google:

Server: The location where you will upload your website files. It should be in the form of an IP address, your domain name (e.g. [yourdomain.com](http://yourdomain.com)), or your domain name preceded by ftp. (e.g. ftp.yourdomain.com). Do not include ftp:// or http://. It is up to your web hosting company to assign your FTP server host name, so you will need to find out from them what it is.

Examples of valid server names

ftp.mysite.com

24.24.100.100

[mysite.com](http://mysite.com)

Examples of invalid server names

ftp://ftp.mysite.com

[http://www.mysite.com](http://www.mysite.com/)

---

<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [October 30, 2019, 4:12pm UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/5 "2019-10-30T16:12:40Z")

</div>

> [@thinksimpletoday](#):
>
> When testing it says Cannot connect to server.

That usually means the credentials are bad.  
Your server name looks bad. You can’t publish to a `www` address. Might need to start with `ftp. ` instead of `www. ` or am ip address.

I don’t know go daddy so check with them.

Omce you get the server name figured out try test again.

If that works then double check the pathname.

---

<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [November 30, 2019, 2:12am UTC](https://forums.realmacsoftware.com/t/cannot-connect-to-ftp/29434/6 "2019-11-30T02:12:48Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
