# Cannot publish or export with RW 7.2.2 **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [January 9, 2017, 3:40pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913 "2017-01-09T15:40:02Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [January 9, 2017, 3:40pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/1 "2017-01-09T15:40:02Z")
I have two RW websites both of which export and publish fine using RW 7.1.7. I recently upgraded to RW 7.2.2 whereupon both sites fail to export and/or publish (they crash part way during the export). Has anyone else encountered this issue? ---
**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\ **Post date:** [January 9, 2017, 4:48pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/2 "2017-01-09T16:48:44Z")
I’ve updated from 7.1.7 to 7.2.2 and I haven’t experienced any problems at all. I’m busy using RW every day updating existing sites and publishing new ones. Everything works as expected. ---
**Author:** ![Frederick\_P](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/frederick_p/32/2102_2.png) [@Frederick\_P](https://forums.realmacsoftware.com/u/Frederick_P)\ **Post date:** [January 9, 2017, 6:16pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/3 "2017-01-09T18:16:22Z")
I am experiencing the same issues. If I mark all files and assets as changed and then try to republish all files, it will pretty much crash every time. Often when I try to publish normally, it either crashes or gets hung up. If I cancel the publish, it will just sit there and do nothing. I have to force-quit and then re-launch Rapidweaver. The problem is so persistent that I have gotten into the habit of quitting Rapidweaver and then publish the site, which works two out of three times. So I just keep quitting and re-launching until I can get the site to publish. I waited to upgrade (just did so last week) because I find that any software that is new needs to undergo several upgrades before it’s stable, but it seems that this is still very buggy. I hope they will be able to address this issue soon. ---
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [January 10, 2017, 9:06am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/4 "2017-01-10T09:06:01Z")
Frederick\_P, Thanks for your feedback. I am experiencing exactly identical behaviour. Sometimes (after several attempts) it will publish but mostly it just crashes. I have tried going back to RW 7.2, but here again both of my sites crash. They both publish and export without issue when I revert to RW 7.1.7. I, too, hope it will be resolved quickly. ---
**Author:** ![Frederick\_P](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/frederick_p/32/2102_2.png) [@Frederick\_P](https://forums.realmacsoftware.com/u/Frederick_P)\ **Post date:** [January 10, 2017, 3:47pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/5 "2017-01-10T15:47:26Z")
One other thing that would be helpful is to be able to save the project file as a previous version format. I would be happy to go back to RW6. I have too much work in this project to rebuild it all again in RW6 so I will have to try and work with it but I won’t be using it again until this issue is fixed. ---
**Author:** ![Frederick\_P](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/frederick_p/32/2102_2.png) [@Frederick\_P](https://forums.realmacsoftware.com/u/Frederick_P)\ **Post date:** [January 10, 2017, 7:07pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/6 "2017-01-10T19:07:52Z")
David, In your publish settings, try reducing the number of connections to three. That seems to have helped somewhat for me. ---
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [January 11, 2017, 8:13am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/7 "2017-01-11T08:13:57Z")
Frederick, Many thanks for your suggestion. I have tried both the 3 and 2 settings for publishing but it appears to make only a very slight difference. Instead of having to try 4-5 times to get RW to export and publish it took 3-4. I hope that RW are busy working on fixing this. I’m very happy to send them my project if that would help. Thanks again, Dave ---
**Author:** ![robbeattie](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/robbeattie/32/78_2.png) [@robbeattie](https://forums.realmacsoftware.com/u/robbeattie)\ **Post date:** [January 11, 2017, 11:24am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/8 "2017-01-11T11:24:51Z")
Have you tried using Extended Passive mode in Publishing settings? This fixed a similar problem for me. And I found that I was even able to crank up the publishing speed after that. Rob ---
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [January 11, 2017, 12:03pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/9 "2017-01-11T12:03:20Z")
Hi Rob, Thanks for the hint. I am already using Extended Passive mode and have reduced the speed to level 3 from 4. Dave ---
**Author:** ![wphall](https://avatars.discourse-cdn.com/v4/letter/w/e68b1a/32.png) [@wphall](https://forums.realmacsoftware.com/u/wphall)\ **Post date:** [January 12, 2017, 12:56am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/10 "2017-01-12T00:56:37Z")
Hi Everyone- I’m experiencing the same problem. Since going from 7.2.1 to 7.2.2, I can no longer publish at all. This is a huge problem since my biz depends on my web site. As soon as I try to publish, RW goes unresponsive. RW- Have you seen this at all elsewhere? Setup: 10.11.6, RW 7.2.2 and all stacks and such up to date. MBP Late 2015 8/SSD. Would crash reports help? EDIT: Actually, after a whole bunch of troubleshooting, it looks like its a theme problem. I don’t know a ton more, but I’ll continue to troubleshoot and report back anything worth noting. Thx. ---
**Author:** ![Deralict](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/deralict/32/1066_2.png) [@Deralict](https://forums.realmacsoftware.com/u/Deralict)\ **Post date:** [January 12, 2017, 11:23pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/11 "2017-01-12T23:23:05Z")
I’m having the exact same problem. Crashes right at the beginning of export. Only one project–the others publish fine. But with 7.2 all projects published fine (to my knowledge). ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [January 13, 2017, 1:16am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/12 "2017-01-13T01:16:39Z")
I had this problem and noticed that 7.2.2 seemed to be putting the publishing settings back to default of ‘passive’ rather than ‘extended passive’ that I had been using before. Once i changed them back again all has been fine. ---
**Author:** ![johnspannenburg](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@johnspannenburg](https://forums.realmacsoftware.com/u/johnspannenburg)\ **Post date:** [January 31, 2017, 7:05am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/13 "2017-01-31T07:05:54Z")
None of the above solutions work for me… Can’t publish , can’t export. Any other ideas?? ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [January 31, 2017, 9:31am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/14 "2017-01-31T09:31:17Z")
Are you having a problem with a new site or one updated from RW6 or 5? The intermittent issues I have had have only been with older ugrades. ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [January 31, 2017, 9:33am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/15 "2017-01-31T09:33:44Z")
Have you worked through Realmacs publishing article: [https://kb.realmacsoftware.com/article/1-how-to-fix-ftp-publishing-issues](https://kb.realmacsoftware.com/article/1-how-to-fix-ftp-publishing-issues) ---
**Author:** ![gnosismedia](https://avatars.discourse-cdn.com/v4/letter/g/919ad9/32.png) [@gnosismedia](https://forums.realmacsoftware.com/u/gnosismedia)\ **Post date:** [February 3, 2017, 1:07am UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/16 "2017-02-03T01:07:46Z")
DITTO. RW 7.2.2 will NOT publish all files. It has nothing whatsoever to do with the number of connections. It crashes long before every getting to that. Why doesn’t REALMAC respond??? ---
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [February 3, 2017, 1:33pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/17 "2017-02-03T13:33:02Z")
gnosis media is quite correct. I have still exactly the same problem. After some 5 or 6 attempts RW will occasionally publish. Can RW help us? ---
**Author:** ![didi55](https://avatars.discourse-cdn.com/v4/letter/d/7ba0ec/32.png) [@didi55](https://forums.realmacsoftware.com/u/didi55)\ **Post date:** [February 4, 2017, 5:03pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/18 "2017-02-04T17:03:03Z")
I have the same problems. When publishing a Website RW 7.2.2 crashes. Publishing a single Page works, but with sub-pages it crashes nearly always. I modified the settings in many ways, but without success. They should do something. ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [February 4, 2017, 6:02pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/19 "2017-02-04T18:02:42Z")
There’s probably not much folks can say without detailed information about the project. I’d recommend sharing the project with some support folks. I’ve written a post about how to do that: What to do when RapidWeaver crashes: [http://cafe.yourhead.com/?qa=179/rapidweaver-is-crashing-what-should-i-do](http://cafe.yourhead.com/?qa=179/rapidweaver-is-crashing-what-should-i-do) Also good info: - [How to send a crash report](http://cafe.yourhead.com/?qa=181/how-do-i-send-a-crash-report-to-support) - [How to send a RapidWeaver file](http://cafe.yourhead.com/?qa=182/how-can-i-send-a-rapidweaver-file-to-support) - [How to send your addons folder](http://cafe.yourhead.com/?qa=180/how-can-i-send-my-plugins-and-theme-to-customer-support) ---
**Author:** ![Tyson](https://avatars.discourse-cdn.com/v4/letter/t/b4bc9f/32.png) [@Tyson](https://forums.realmacsoftware.com/u/Tyson)\ **Post date:** [February 9, 2017, 2:20pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913/20 "2017-02-09T14:20:05Z")
I have just updated to PlusKit 4.0.1 and all appears to be working fine now. I had previously tried PlusKit 3 and 4.0 but with both of these plugins RW will only export or publish after five or six attempts. 🙂 [Next page](https://forums.realmacsoftware.com/t/cannot-publish-or-export-with-rw-7-2-2/11913.md?page=2)