# Cannot publish website **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [April 18, 2016, 10:04am UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384 "2016-04-18T10:04:04Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![sanderson01](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@sanderson01](https://forums.realmacsoftware.com/u/sanderson01)\ **Post date:** [April 18, 2016, 10:04am UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384/1 "2016-04-18T10:04:04Z")
hi there I am having trouble publishing my website. I know all the ftp and login details are right but it just stalls and I am waiting forever. Never had this trouble before? I just upgraded and spent the money as I thought the problem was I was using an older version of Rapidwewaver. I know all the login details are right as I can log into FileZilla ok with it. I ma using the path public\_html/ Any ideas as this is very frustrating! Thanks Elaine ---
**Author:** ![Turtle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/turtle/32/1438_2.png) [@Turtle](https://forums.realmacsoftware.com/u/Turtle)\ **Post date:** [April 18, 2016, 12:02pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384/2 "2016-04-18T12:02:38Z")
@sanderson01 Elaine, try dropping the trailing / and see if that helps. Brad ---
**Author:** ![sanderson01](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@sanderson01](https://forums.realmacsoftware.com/u/sanderson01)\ **Post date:** [April 18, 2016, 4:03pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384/3 "2016-04-18T16:03:51Z")
Hi Brad thanks for that - I’ve tried every combination with and without but latest was /public\_html/sanderson-windows.co.uk I can log into FileZilla ok with all my passwords and ftp details bit no ideas why site is not publishing from Rapidweaver - this is the first time this has ever happened. Is there an advice helpline number at all? thanks Elaine ---
**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\ **Post date:** [April 18, 2016, 4:28pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384/4 "2016-04-18T16:28:29Z")
> [@sanderson01](#): > > I can log into FileZilla ok with all my passwords and ftp details bit no ideas why site is not publishing from Rapidweaver I had something similar happen last week. I was having an issue with a stack and ‘re-publishing all files’ wasn’t working for me because (I think) there was a stack remnant not getting deleted. So I deleted the entire folder from my site files (this was an add-on domain) and went to publish everything from scratch. For whatever reason, RW stalled. I was able to upload via FileZilla and then publishing from RW worked again. ---
**Author:** ![Turtle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/turtle/32/1438_2.png) [@Turtle](https://forums.realmacsoftware.com/u/Turtle)\ **Post date:** [April 18, 2016, 6:44pm UTC](https://forums.realmacsoftware.com/t/cannot-publish-website/6384/5 "2016-04-18T18:44:33Z")
Hi Elaine > [@sanderson01](#): > > I’ve tried every combination with and without but latest was /public\_html/sanderson-windows.co.uk OK, in the site settings do you have [http://sanderson-windows.co.uk](http://sanderson-windows.co.uk) set as the web address (Wrench icon → General)? In your Publishing bookmark for the site, verify that your protocol is correct (FTP or SFTP), Verify that your server is correct ([ftp.sanderson-windows.co.uk](http://ftp.sanderson-windows.co.uk) or whatever your host tells you to use and add a :PORT# if the host tells you to), Your username and password should be good but make sure the case is observed, if you type a lowercase letter where there needs to be an uppercase then that can cause issues, same with substituting 0/O and I/1 - just be aware of this if needed otherwise ignore. Path should be configured to what the host tells you, some use **/** some use **/public** , some use **/public\_html** , some use **public\_html** and there are a multitude of other site root folders for a website but the hosts support docs should tell you the entire configuration. Once you have those things checked off, if you have no success publishing, I would give the host a shout and go through the settings with them until publishing is resolved. Hope that helps. Brad