# Cannot unlock CMS

**URL:** <https://forums.realmacsoftware.com/t/cannot-unlock-cms/57559>\
**Category:** Elements\
**Tags:** cms\
**Created:** [September 10, 2026, 3:45pm UTC](https://forums.realmacsoftware.com/t/cannot-unlock-cms/57559 "2026-09-10T15:45:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pfroelicher](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@pfroelicher](https://forums.realmacsoftware.com/u/pfroelicher)\
**Post date:** [September 10, 2026, 3:45pm UTC](https://forums.realmacsoftware.com/t/cannot-unlock-cms/57559/1 "2026-09-10T15:45:33Z")

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Hi  
I just bought CMS PRO.

it created a licence key but it’s of the xxxx-xxxx etc. format, whereas your field wants xxxxx-xxxxx- format.?  
How can I unlock the CMS?

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [September 10, 2026, 4:14pm UTC](https://forums.realmacsoftware.com/t/cannot-unlock-cms/57559/2 "2026-09-10T16:14:20Z")

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Hi @pfroelicher

Sorry for any troubles. Can you enable beta updates per the below screenshot?

 ![enable-beta-updates](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/1/718464cafac1981ec37897f7ee73822a832ee532.jpeg)

Then update Elements to the latest 3.x branch, then re-publish all your files. You should be able to activate the CMS license then.

Let us know if you have any troubles with it.

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<div class="post-metadata">

**Author:** ![pfroelicher](https://avatars.discourse-cdn.com/v4/letter/p/dec6dc/32.png) [@pfroelicher](https://forums.realmacsoftware.com/u/pfroelicher)\
**Post date:** [September 10, 2026, 9:05pm UTC](https://forums.realmacsoftware.com/t/cannot-unlock-cms/57559/3 "2026-09-10T21:05:45Z")

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OK, txs. That worked. Might mention on the buying slip that it needs v3.xx to work.