# Can't Activate RW7 on MacOS Mojave

**URL:** <https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389>\
**Category:** RapidWeaver Classic\
**Created:** [November 14, 2018, 7:38pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389 "2018-11-14T19:38:26Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![RVgeeks](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rvgeeks/32/650_2.png) [@RVgeeks](https://forums.realmacsoftware.com/u/RVgeeks)\
**Post date:** [November 14, 2018, 7:38pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/1 "2018-11-14T19:38:27Z")

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Hi! Just got a new laptop with MacOS Mojave installed on it. Used the Migration Assistant to move everything over from a backup of my old laptop. Now, when I run RW7, I get the Registration Window… but when I enter my email address and license code, it just says “Unable to Activate. Please ensure your email address and license code are correct, then try again.”

I used the “Recover License” option and the email address and license number are correct.

Anyone have any ideas on what to try next?

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**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\
**Post date:** [November 14, 2018, 8:09pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/2 "2018-11-14T20:09:30Z")

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There is this recent post from @Aaron

> [@Re-activate license each time I open RapidWeaver 7?](http://forums.realmacsoftware.com/t/re-activate-license-each-time-i-open-rapidweaver-7/12455/13):
>
> Hi @adib, we’ve found this to be a result of firewalls, either on a software or network level. Our activation system connects to a 3rd-party server and checks the serial against the database. That connection is either being blocked or the activation file/key is being deleted from your system. That would be caused by an app like CleanMyMac or MacKeeper, for example. In some scenarios, there’s not anything that can be done to solve this if removing those apps and adjusting firewall are not an opti…

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**Author:** ![RVgeeks](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rvgeeks/32/650_2.png) [@RVgeeks](https://forums.realmacsoftware.com/u/RVgeeks)\
**Post date:** [November 14, 2018, 8:50pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/3 "2018-11-14T20:50:16Z")

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Thanks, David. I just checked that out, but I’ve confirmed that my firewall is turned off… and I don’t use any apps like CleanMyMac or MacKeeper, so it’s not them. ☹

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**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [November 14, 2018, 9:15pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/4 "2018-11-14T21:15:52Z")

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> [@RVgeeks](#):
>
> RW7

RapidWeaver 7 had a _limited number of computers_ type of license(I think 2?). Could you have it registered on two already? Just guessing, but if you have access to the old computer and it still runs, you might want to deactivate the license on it menu \>RapidWeaver 7\>registration.

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**Author:** ![RVgeeks](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rvgeeks/32/650_2.png) [@RVgeeks](https://forums.realmacsoftware.com/u/RVgeeks)\
**Post date:** [November 14, 2018, 9:46pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/5 "2018-11-14T21:46:33Z")

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@teefers - DOH! That did it! Thank god I hadn’t already wiped the old machine, so I could boot back up and do what you suggested. Once I deactivated the old computer, it activated right away on the new one!

Suggestion to Rapidweaver… give a more meaningful message in the error window. If it had said my activation limit had been reached, I would have known to do what Doug suggested!

Thanks again!

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**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\
**Post date:** [November 14, 2018, 10:35pm UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/6 "2018-11-14T22:35:57Z")

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This is no longer a concern with RW 8 I believe, so I doubt they will have to do that any longer.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [December 15, 2018, 8:35am UTC](https://forums.realmacsoftware.com/t/cant-activate-rw7-on-macos-mojave/23389/7 "2018-12-15T08:35:58Z")

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