# Can't publish error message is Operation was aborted by an application callback

**URL:** <https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546>\
**Category:** RapidWeaver Classic\
**Created:** [October 5, 2017, 2:40am UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546 "2017-10-05T02:40:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Liz](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@Liz](https://forums.realmacsoftware.com/u/Liz)\
**Post date:** [October 5, 2017, 2:41am UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546/1 "2017-10-05T02:41:00Z")

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Cannot Publish

This is becoming a major problem. I cant publish my site. All the publishing details are correct, the destination folder, username and password - checked, rechecked and tested successfully and tested through filezilla no worries. I am fairly sure my issue has nothing to do with my credentials and I have called my hosting company several times to double check - they are also stumped at what is going on.

When I go to publish I get the following error message of “cannot connect to your FTP server” and when I check the information on the four paths I am using it states

Operation was aborted by an application callback. URL: ftp://xxx.xx.xx.xxx.

I have tried it in both active and passive modes as well as the default. I have tried publishing the pages one at a time. This issue has been going on for a few weeks. Before this it would publish just fine.

I am using stacks and rapid cart, I am up to date with updates. I have tried it on rapid weaver 7-2… I am really at an absolute dead end as to what could be going on. Any ideas?

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**Author:** ![mabinogion](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mabinogion/32/5844_2.png) [@mabinogion](https://forums.realmacsoftware.com/u/mabinogion)\
**Post date:** [October 5, 2017, 3:01am UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546/2 "2017-10-05T03:01:35Z")

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Never used RW’s publishing feature, so I can’t help troubleshoot.  
However, if you’re having publishing issues, _export_ your site instead of _publishing_ it and then upload using a dedicated FTP app.

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**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [October 5, 2017, 3:07am UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546/3 "2017-10-05T03:07:34Z")

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Go through _all_ the steps in this KB:

> **[404 | We are Realmac Software](https://kb.realmacsoftware.com/404/)**
>
> Realmac Software is an award winning, inependent software company. This is our 404 page.

  
At the end there’s info on getting log information and what RealMac will need to help when you contact them.

In the meantime you can export to a folder, and use FileZilla (you mentioned you have tested with it) to publish.

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**Author:** ![Shampen](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@Shampen](https://forums.realmacsoftware.com/u/Shampen)\
**Post date:** [April 4, 2018, 1:56pm UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546/4 "2018-04-04T13:56:00Z")

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I’m experiencing the same problems with **RapidWeaver 7.5.5** , and I cannot figure out what’s going wrong. I’ve tried using FileZilla, but when published my hosting service says that there is no index file, even though there is one. I have been trying for the last two months to publish this website, I’ve contacted my web hosting service, Dot 5 Hosting, they can’t figure it out either, they suggested that I contact RW, and ascertain if there’s any fix to this problem, knowing that other users have experienced the same problem as I have makes me believe it’s a software glitch, I really need to get this site published, presently on at a quandary as how to resolve this problem.

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**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [April 4, 2018, 3:03pm UTC](https://forums.realmacsoftware.com/t/cant-publish-error-message-is-operation-was-aborted-by-an-application-callback/16546/5 "2018-04-04T15:03:44Z")

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> [@Shampen](#):
>
> I’ve tried using FileZilla,

What happens with FileZilla? If it’s not working chances are it’s not RW.  
You posted about this here as well:

> [@RapidWeaver 7.5.5 Error Message](http://forums.realmacsoftware.com/t/rapidweaver-7-5-5-error-message/19366/3):
>
> When I Purchased RapidWeaver it was in the web download folder, I have since moved it to the document folder, and I renamed the website, and now the preview button is working. I am having problems with the hosting company called, dot5hosting. I have all of the information concerning their server right, but I’m still getting an error message saying that rapid Weaver cannot connect with their server.

These are both old post,chances are they are using different versions of software, stacks etc. might be better in the future to create a new topic.
