# Can't upload to Elements Cloud **URL:** \ **Category:** Elements\ **Created:** [January 31, 2025, 10:00am UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127 "2025-01-31T10:00:38Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Bartje](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bartje/32/1210_2.png) [@Bartje](https://forums.realmacsoftware.com/u/Bartje)\ **Post date:** [January 31, 2025, 10:00am UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/1 "2025-01-31T10:00:38Z")
I try to upload a project to EC but I always get an error: ![Scherm­afbeelding 2025-02-01 om 11.00.11](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/0/e012a9e5dc68adcf6be6f4a39dc6ebeac6d89ccd.png) ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 31, 2025, 11:14am UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/2 "2025-01-31T11:14:45Z")
Can you try signing out, and then signing back in? Are you able to log into your account okay? ![CleanShot 2025-01-31 at 11 .13.04@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/a/f/afe8c1d5f7a0f3aeffe1b9773d88d8f09a1cedd4.jpeg) ---
**Author:** ![Bartje](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bartje/32/1210_2.png) [@Bartje](https://forums.realmacsoftware.com/u/Bartje)\ **Post date:** [January 31, 2025, 12:01pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/3 "2025-01-31T12:01:53Z")
I tried that already. I can log in but can’t upload. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 31, 2025, 12:34pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/4 "2025-01-31T12:34:13Z")
okay, and you get the same error every time? and… have you tried uploading different projects? ---
**Author:** ![Bartje](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bartje/32/1210_2.png) [@Bartje](https://forums.realmacsoftware.com/u/Bartje)\ **Post date:** [January 31, 2025, 1:12pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/5 "2025-01-31T13:12:26Z")
Yes, every time and with different projects. I’m on my MBP now. I’ll try on the mini when I’m at home to see if it works there. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 31, 2025, 4:54pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/6 "2025-01-31T16:54:00Z")
I’m wondering if it’s the network you were on… we’ll look into things here, but let me know if it works when you’re on your home network! ---
**Author:** ![upssjw](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/upssjw/32/26063_2.png) [@upssjw](https://forums.realmacsoftware.com/u/upssjw)\ **Post date:** [January 31, 2025, 5:22pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/7 "2025-01-31T17:22:21Z")
This is the same issue I had when I was abroad In this thread same issue with amplify message, mine was definitely the network I was connected to [https://forums.realmacsoftware.com/t/trying-to-streamline-using-drop-zones/45598/15](https://forums.realmacsoftware.com/t/trying-to-streamline-using-drop-zones/45598/15) ---
**Author:** ![Bartje](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bartje/32/1210_2.png) [@Bartje](https://forums.realmacsoftware.com/u/Bartje)\ **Post date:** [January 31, 2025, 6:53pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/8 "2025-01-31T18:53:32Z")
Seems no connection issue because I have the same problem when logging in on my home network with my MBP (even after signing out and in again). Tried also with a hotspot connection via my iPhone but also the same error. ---
**Author:** ![tpbradley](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/tpbradley/32/25503_2.png) [@tpbradley](https://forums.realmacsoftware.com/u/tpbradley)\ **Post date:** [January 31, 2025, 8:13pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/9 "2025-01-31T20:13:49Z")
Hi @Bartje, Which version of macOS are you running? Also, would you be able to send me a private message with the Elements logs files? You can get this from the Help menu, then Copy Support Logs. Cheers Tom ---
**Author:** ![Bartje](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bartje/32/1210_2.png) [@Bartje](https://forums.realmacsoftware.com/u/Bartje)\ **Post date:** [January 31, 2025, 8:56pm UTC](https://forums.realmacsoftware.com/t/cant-upload-to-elements-cloud/46127/10 "2025-01-31T20:56:52Z")
Hi Tom, I’m on Sequoia 15.1.