# Challenges with Page Protection Pack **URL:** \ **Category:** Elements\ **Created:** [December 16, 2025, 11:46pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252 "2025-12-16T23:46:03Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 16, 2025, 11:46pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/1 "2025-12-16T23:46:03Z")
I put the page protection component on the home page of the site I am working on [www.christtoourculture.com](http://www.christtoourculture.com). Locally, the password splashscreen comes up. I enter the password, and I can enter the site. When I post this to my server, the splash screen for the password comes up, but it claims I am entering the wrong password?! Go figure!! I tried this multiple times, and it works locally but the same password won’t work once the site is publish. Any help is appreciated! Thanks, guys! ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [December 17, 2025, 2:13am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/2 "2025-12-17T02:13:12Z")
Try a basic password with only english letters first. Like admin The server might not be configured to use utf-8 which you need to enable in the htaccess then. ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 17, 2025, 3:14am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/3 "2025-12-17T03:14:01Z")
Thanks for the reply. My first attempt was a password of four numbers. That didn’t work. The second attempt was a password of 5 lowercase letters. That also didn’t work. I will try admin and let you know how it goes. ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 17, 2025, 3:18am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/4 "2025-12-17T03:18:32Z")
Unfortunately, admin as a password also did not work. 🙁 ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 17, 2025, 7:22am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/5 "2025-12-17T07:22:33Z")
Hi @Christ2RCulture If Password Protect is working locally but not on your live site, then my best guess is that this is a server configuration issue. Could you check which version of PHP is installed with your hosting company? Can you also try a “Re-Publish All Files” so we can be sure everything has been uploaded. Thanks 🙂 ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 17, 2025, 1:24pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/6 "2025-12-17T13:24:40Z")
It is version 8.3. I will republish all and get back to you. ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 17, 2025, 2:26pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/7 "2025-12-17T14:26:39Z")
Republishing all files doesn’t change a thing. It is a server side issue. What should I look into? .htaccess files? ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 18, 2025, 7:58am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/8 "2025-12-18T07:58:34Z")
This is very odd, I’m not quite sure what’s going on here 🤔 When I enter a random password, Password Protect correctly returns an error response and, as expected, does not log the user in. Could you confirm the exact password you’ve set, so I can be sure I’m testing with the correct one? Also, would it be possible for you to share the project with me via [Elements Cloud](https://docs.realmacsoftware.com/elements-docs/getting-started/elements-cloud)? ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 18, 2025, 1:00pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/9 "2025-12-18T13:00:52Z")
I tried to DM you, but it won’t let me. Here you go. elementsapp://downloadDocument/v7q6wVCaYo8I The current password is as simple as I could make it. “1” > **[CleanShot 2025-12-18 at 06.54.56](https://share.cleanshot.com/hvvYZRRX)** > > Screenshot uploaded to CleanShot Cloud I alerted my web hosting company to the problem ([site5.com](http://site5.com)). They have no response to the issue. I am in discussion with Chilidog web hosting about switching my new site to them. They appear to be the most Real Mac Software compatible . 🙂 Thanks again for looking into this. Great job with Elements! I am grateful for your software! ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 19, 2025, 7:35am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/10 "2025-12-19T07:35:48Z")
> [@Christ2RCulture](#): > > Here you go. elementsapp://downloadDocument/v7q6wVCaYo8I Hi @Christ2RCulture — have you removed the project from your Elements Cloud account? I’m not able to download it here 🤔 ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 19, 2025, 2:48pm UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/11 "2025-12-19T14:48:57Z")
Yes @Ben I removed the project. It contains a purchased template. Last night, to protect the author of the template, I yanked it so it was not public. Could you enable me to DM you in this forum with a new link? ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [December 27, 2025, 2:59am UTC](https://forums.realmacsoftware.com/t/challenges-with-page-protection-pack/53252/12 "2025-12-27T02:59:49Z")
@ben I want to get back to you with an update on this one. It took too long to get my Elements test site [www.christtoourculture.com](http://www.christtoourculture.com) switched from my old hosting provider, which kept the page protection element from working, to chilidoghosting. As soon as I had the site running on chilidoghosting, the page protection element worked without a hitch! The problem turned out to be my host! My old host was running php 8.3. Chilidog started me at php 8.2, and it worked fine, but I switched the site to php 8.4. It still works fine. I hope that helps others. Apparently, the page protection element will not work with some hosting providers. I don’t know why, but I can only share my experience and give a great shoutout to chilidoghosting. They were excellent help!