# Chili dog Hosting - Client area blocked be Avast malware

**URL:** <https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071>\
**Category:** RapidWeaver Classic\
**Created:** [November 13, 2016, 2:21pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071 "2016-11-13T14:21:21Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [November 13, 2016, 2:21pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/1 "2016-11-13T14:21:21Z")

</div>

Tried to get to the client area and got the following warnings  
. ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/6/67cfd3ffde959ca3e83b652b4100ee8f9c75514a.png)

 ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/9/932c3e58944d13c56ab43eab9c8da7edce5357f1.png)

---

<div class="post-metadata">

**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\
**Post date:** [November 13, 2016, 2:22pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/2 "2016-11-13T14:22:37Z")

</div>

Probably best to contact Greg direct rather than posting here?

---

<div class="post-metadata">

**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [November 13, 2016, 3:18pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/3 "2016-11-13T15:18:15Z")

</div>

Yea send me an email. There is nothing wrong or dangerous with the billing area. Especially with a favicon file that Avast is complaining about. There’s nothing to worry about there. I wonder if it’s due to Avast not recognizing the SSL authority but I’ll have to check.

Greg

---

<div class="post-metadata">

**Author:** ![peterdanckwerts](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peterdanckwerts/32/22443_2.png) [@peterdanckwerts](https://forums.realmacsoftware.com/u/peterdanckwerts)\
**Post date:** [November 13, 2016, 3:44pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/4 "2016-11-13T15:44:35Z")

</div>

I remember we had a number off similar complaints on the old forum. the consensus was that Avast was throwing up a lot of false alerts.

---

<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [November 14, 2016, 3:21pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/5 "2016-11-14T15:21:14Z")

</div>

I would have sent you an email but the area that is being blocked (still blocked) is the support area.

---

<div class="post-metadata">

**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [November 14, 2016, 6:28pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/6 "2016-11-14T18:28:24Z")

</div>

It shouldn’t be blocked. Avast should still allow you to access the site. Also, you can always email me at `support@`

Anyways, I’ve notified Avast about the false-positive that their software is reporting.

-Greg

---

<div class="post-metadata">

**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [November 15, 2016, 3:29pm UTC](https://forums.realmacsoftware.com/t/chili-dog-hosting-client-area-blocked-be-avast-malware/11071/7 "2016-11-15T15:29:19Z")

</div>

Avast support has responded to my inquiry and has fixed this. I assume it’ll be updated in their next virus definition update.
