# Chilldog Hosting not replying to email

**URL:** <https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162>\
**Category:** RapidWeaver Classic\
**Created:** [November 17, 2017, 8:06am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162 "2017-11-17T08:06:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Phi](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/phi/32/3858_2.png) [@Phi](https://forums.realmacsoftware.com/u/Phi)\
**Post date:** [November 17, 2017, 8:06am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/1 "2017-11-17T08:06:07Z")

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Sent 2 emails over the last few days, no reply. Is Chilliidog alive?

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**Author:** ![robbeattie](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/robbeattie/32/78_2.png) [@robbeattie](https://forums.realmacsoftware.com/u/robbeattie)\
**Post date:** [November 17, 2017, 8:09am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/2 "2017-11-17T08:09:32Z")

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I’m sure he is. Try including him in a mention like so @barchard.

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**Author:** ![Phi](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/phi/32/3858_2.png) [@Phi](https://forums.realmacsoftware.com/u/Phi)\
**Post date:** [November 17, 2017, 8:10am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/4 "2017-11-17T08:10:55Z")

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I have used the support system on the website.

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**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [November 17, 2017, 10:48am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/6 "2017-11-17T10:48:17Z")

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Hi Phil

Apologies. I don’t seem to have any messages from you. Can you please send an email directly to support@ or fill out the contact form [here](https://billing.chillidoghosting.com/submitticket.php?step=2&deptid=1) and I’ll be sure to get back to you. When a support ticket is opened, you’ll get a confirmation so you’ll know I received it.

Thanks  
Greg

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**Author:** ![Phi](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/phi/32/3858_2.png) [@Phi](https://forums.realmacsoftware.com/u/Phi)\
**Post date:** [November 17, 2017, 10:55am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/7 "2017-11-17T10:55:32Z")

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Support ticket open, thank you

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [November 23, 2017, 10:55am UTC](https://forums.realmacsoftware.com/t/chilldog-hosting-not-replying-to-email/17162/8 "2017-11-23T10:55:44Z")

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