# Chillidog Hosting, PHP and upload issues

**URL:** <https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214>\
**Category:** Elements\
**Created:** [February 9, 2026, 12:17pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214 "2026-02-09T12:17:52Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [February 9, 2026, 5:54pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/21 "2026-02-09T17:54:36Z")

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Hi @ercross

Thanks for sending the project file over. I did a quick test on a cPanel server we have access to and I was able to republish all files via SFTP without any errors. I then made a small change and tried to publish again, and all was working.

Does seem like it’s an issue that CDH will need to check into.

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**Author:** ![ercross](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@ercross](https://forums.realmacsoftware.com/u/ercross)\
**Post date:** [February 10, 2026, 11:45am UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/22 "2026-02-10T11:45:43Z")

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> [@differentdan](#):
>
> Does seem like it’s an issue that CDH will need to check into.

Hi Dan,

I still can’t get SFTP to work from Elements. I also have Forklift and I set that up using the same credentials. The only difference is that it has a separate Port field as well as the hostname field. In Elements, I’m putting the Port number in the server field: [wtbc.net:23261](http://wtbc.net:23261). Using Forklift with SFTP I am able to transfer files to the server without a problem.

Also, I tried a different one page site project that is hosted on the same server under a different domain name and it fails SFTP through Elements.

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [February 10, 2026, 12:24pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/23 "2026-02-10T12:24:43Z")

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Hey @ercross

Are you using the Elements 2.0 beta, or are you still on Elements version 1.6.3?

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**Author:** ![ercross](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@ercross](https://forums.realmacsoftware.com/u/ercross)\
**Post date:** [February 10, 2026, 12:35pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/24 "2026-02-10T12:35:28Z")

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I’m using the 2.0 beta

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [February 10, 2026, 12:39pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/25 "2026-02-10T12:39:46Z")

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Ok can you enable upload logging in your settings like so:

 ![enable-upload-logging](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/5/3/5324c829d64dcb803ffd1244d8098ef28fe3c660.jpeg)

Then can you clear your current support logs like so:

 ![clear-support-logs](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/5/5/5562b540d8d131953397657462c5821e0d4c4e7b.jpeg)

Then can you try to publish your site, and after it fails, can you copy your support logs like so and send them over to me via DM?

 ![copy-support-logs](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/8/780da0bc48957eb42b6d19eb72b2467261ae1795.jpeg)

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<div class="post-metadata">

**Author:** ![ercross](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@ercross](https://forums.realmacsoftware.com/u/ercross)\
**Post date:** [February 10, 2026, 12:55pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/26 "2026-02-10T12:55:45Z")

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Hi Dan,

I did that but I do not get the option to Copy Support Logs. Mine says Upload Support Logs, but when I try that it fails.

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [February 10, 2026, 12:58pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/27 "2026-02-10T12:58:36Z")

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Ah yeah sorry we changed it in the Beta, support uploads are coming soon. 😅

I’ll send you a DM here shortly…

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<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [February 10, 2026, 2:00pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/28 "2026-02-10T14:00:03Z")

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We got this working over a Zoom call, the Path field in Element’s Publishing Settings needed a small edit.

After that uploading started working again. All’s good. 👍

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<div class="post-metadata">

**Author:** ![ercross](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@ercross](https://forums.realmacsoftware.com/u/ercross)\
**Post date:** [February 10, 2026, 2:03pm UTC](https://forums.realmacsoftware.com/t/chillidog-hosting-php-and-upload-issues/54214/29 "2026-02-10T14:03:33Z")

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Many thanks! Looking forward to the new hosting.

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