# Chilliedog FormPlus

**URL:** <https://forums.realmacsoftware.com/t/chilliedog-formplus/28741>\
**Category:** RapidWeaver Classic\
**Created:** [September 13, 2019, 1:20pm UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741 "2019-09-13T13:20:31Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![imp](https://avatars.discourse-cdn.com/v4/letter/i/f07891/32.png) [@imp](https://forums.realmacsoftware.com/u/imp)\
**Post date:** [September 13, 2019, 1:20pm UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/1 "2019-09-13T13:20:31Z")

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Hi all i have just bought this software and am finding it really challenging i.e. the email messages come in but no forms are there. it appears they are saved on the server however there is no instruction on how to retrive, anyone have any experiance with this product?

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**Author:** ![peterdanckwerts](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peterdanckwerts/32/22443_2.png) [@peterdanckwerts](https://forums.realmacsoftware.com/u/peterdanckwerts)\
**Post date:** [September 13, 2019, 4:25pm UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/2 "2019-09-13T16:25:02Z")

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If you have set FormsPlus to save the form data online, it will be in the formsplus-uploads/auto-generated-user-id/responses/ folder. You can access it using an FTP client, such as Transmit.

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**Author:** ![Leonberger](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/leonberger/32/16884_2.png) [@Leonberger](https://forums.realmacsoftware.com/u/Leonberger)\
**Post date:** [September 13, 2019, 8:31pm UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/3 "2019-09-13T20:31:39Z")

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You have to set the layout of the e-mail up in the form submission template as  
Question asked [input name]  
So it could be  
How old are you: [Age] where Age = the input name.  
You have to do this for each element on the form.  
However I have not got the form receipt template to work yet.

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**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [September 14, 2019, 1:47am UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/4 "2019-09-14T01:47:38Z")

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Hi Alan

The email templates are completely customizable. There are two ways to add the responses to the Template:

1. As @Leonberger suggested, you give each Element in your Form a name that uniquely identifies the Element on in your Form. You then update your Template with [nameOfElement]

2. In 1.9.5, there is a new Form Submission/Receipt Template option to Append all Inputs to the Email

Submission are not saved on the server unless you add an Online Record submission or Database submission Template.

Hope that helps

Greg

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**Author:** ![Leonberger](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/leonberger/32/16884_2.png) [@Leonberger](https://forums.realmacsoftware.com/u/Leonberger)\
**Post date:** [September 19, 2019, 11:57am UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/5 "2019-09-19T11:57:53Z")

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If anyone has problems with FormPlus then use their support area. They have sorted out my problems out and helped me understand what I was doing wrong. Great Support from Greg and Brian.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [October 19, 2019, 9:57pm UTC](https://forums.realmacsoftware.com/t/chilliedog-formplus/28741/6 "2019-10-19T21:57:54Z")

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