# CMS set up blank page

**URL:** <https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889>\
**Category:** Elements CMS\
**Created:** [July 2, 2026, 1:20pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889 "2026-07-02T13:20:27Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tati](https://avatars.discourse-cdn.com/v4/letter/t/3be4f8/32.png) [@tati](https://forums.realmacsoftware.com/u/tati)\
**Post date:** [July 2, 2026, 1:20pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/1 "2026-07-02T13:20:27Z")

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Hi everyone,

I just bought the CMS and watched the video setup.

When I created the page, added the online editor, published it, and checked it on the web, it was blank.

I followed the troubleshooting page and called my web host, who confirmed that I have PHP 8.5 installed with all the required extensions. My website has .php all over, so I guess it’s not that. But I am out of my wits.

I deleted everything in the root directory and republished all the files several times, but the page is still blank. I can’t get past the initial setup.

The only thing I am a bit confused about is that when I created that new page and named it dashboard, it created an index.php page, but the extension is dashboard. I don’t know if this is how it needs to be.

Does anyone know what else could be the culprit?

Thanks

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [July 2, 2026, 2:19pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/2 "2026-07-02T14:19:18Z")

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When you created that page, did you make sure it was index.php and not the default index.html in the Inspector?

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**Author:** ![tati](https://avatars.discourse-cdn.com/v4/letter/t/3be4f8/32.png) [@tati](https://forums.realmacsoftware.com/u/tati)\
**Post date:** [July 2, 2026, 4:35pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/3 "2026-07-02T16:35:08Z")

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Yes, it’s index.php

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [July 2, 2026, 5:00pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/4 "2026-07-02T17:00:30Z")

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I’m not sure what you mean by “the extension is dashboard.” The extension has to be .PHP. Take a screen shot of your page, in particular the Inspector settings for the page.

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**Author:** ![tati](https://avatars.discourse-cdn.com/v4/letter/t/3be4f8/32.png) [@tati](https://forums.realmacsoftware.com/u/tati)\
**Post date:** [July 3, 2026, 12:43pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/5 "2026-07-03T12:43:28Z")

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![screenshot extension](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/e/be39bdad4df81904613cf1504ce29966fb7f7b4f.jpeg)

Sorry wrong word asage. The extension is .ph,p but the link to the side is my website plus dashboard

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**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\
**Post date:** [July 3, 2026, 6:23pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/6 "2026-07-03T18:23:34Z")

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Hi @tati, could you share the URL to the page, so we can take a look?

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [July 3, 2026, 8:09pm UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/7 "2026-07-03T20:09:54Z")

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Seems to be an issue with your Google Tag, like it’s not added to the page head section correctly or it’s not set up correctly.

 ![google-tag-issue](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/6/e63f003f5769afb73e069d5de1e9d797781a3e31.png)

And then some other error about “preact” I’m not sure about.

[https://tatjanaradovanovic.com/dashboard/](https://tatjanaradovanovic.com/dashboard/)

Do you really need

```auto
<!-- Event snippet for Website sale conversion page --> 
  <script>
  gtag('event', 'conversion', 

```

on the Dashboard page? Seems you wouldn’t need to track conversions on that page as it’s just for your admin Dashboard and normal web visitors shouldn’t be accessing it…

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<div class="post-metadata">

**Author:** ![tati](https://avatars.discourse-cdn.com/v4/letter/t/3be4f8/32.png) [@tati](https://forums.realmacsoftware.com/u/tati)\
**Post date:** [July 6, 2026, 7:40am UTC](https://forums.realmacsoftware.com/t/cms-set-up-blank-page/56889/8 "2026-07-06T07:40:49Z")

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Thank you so much, Daniel !

The issue was the Google Tag Manager.

It works fine now; I would never have guessed it was that.

Have a great week