# Contact Form help. Please!
**URL:** https://forums.realmacsoftware.com/t/contact-form-help-please/2503
**Category:** RapidWeaver Classic
**Created:** [September 12, 2015, 9:31pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503 "2015-09-12T21:31:28Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@FMGliders](https://forums.realmacsoftware.com/u/FMGliders)
#### Post date: [September 12, 2015, 9:31pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/1 "2015-09-12T21:31:28Z")
Hi guys!
I’m using the latest version of Rapidweaver 6 and I am having a terrible time trying to get the Contact Form to work.
I searched through all the forums and checked all my settings.
PHP is enabled on the server end, I think it has something to do with the way Rapidweaver is compiling the site.
Prior to this problem I was unable to get anything to show up on the web after exporting the site, I did a search and found this here:
**Quit RapidWeaver 6 before opening the Terminal app. If RapidWeaver 6 is located at /Applications/RapidWeaver 6.app then copy-paste the following command in its entirety and hit the Return-key.**
**xattr -rd com.apple.quarantine /Applications/RapidWeaver\ 6.app/Contents/Frameworks/RMSnapKit.framework/Versions/A/Support/com.realmacsoftware.rmsnapkit.websnapper**
**We’ve filed a bug with Apple about this: it appears that, when RapidWeaver is decompressed the Gatekeeper system doesn’t correctly unblock all the components in RapidWeaver.**
I did as it suggested and now I’m able to get almost everything going, except email.
Help!!!
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### Author:  [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)
#### Post date: [September 12, 2015, 9:36pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/2 "2015-09-12T21:36:45Z")
Two little things jump out at me here, norman:
> I was unable to get anything to show up on the web after **exporting** the site,
There is an additional step necessary - actually to Publish your project; could that have been the missing step?
Then, the _xattr_ command which you entered at the command line (Terminal) probably has nothing to do with the functioning of _RW_; more with installation of the software.
Are you using the built-in Contact form?
Do you get any errors when **[publishing](http://help.realmacsoftware.com/hc/en-us/articles/200167091-Publish-Your-Website)**?
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### Author:  [@FMGliders](https://forums.realmacsoftware.com/u/FMGliders)
#### Post date: [September 12, 2015, 9:46pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/3 "2015-09-12T21:46:06Z")
Oops, yes sorry, I should have said that I am publishing the site.
I am using Cyberduck and directly placing the files on my server via FTP.
I tried using the publishing option in RW but it just hangs forever.
I get no errors after placing the site on the server other than the server error. It’s crazy, the contact form has worked perfectly up until now.
And yes, I am using the built-in contact form.
Thanks for your reply!
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### Author:  [@FMGliders](https://forums.realmacsoftware.com/u/FMGliders)
#### Post date: [September 12, 2015, 9:54pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/4 "2015-09-12T21:54:21Z")
Also, I just tried publishing again via RW Publish feature and it worked fine. Still, the contact page shows up but when I click on it I get a Server error.
Man, what a bummer, this used to be such an easy to use program… :[
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### Author:  [@instacks](https://forums.realmacsoftware.com/u/instacks)
#### Post date: [September 12, 2015, 10:12pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/5 "2015-09-12T22:12:12Z")
Which server error do you get?
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### Author:  [@FMGliders](https://forums.realmacsoftware.com/u/FMGliders)
#### Post date: [September 12, 2015, 10:15pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/6 "2015-09-12T22:15:51Z")
Hello,
I got the following:
**The server encountered an internal error or misconfiguration and was unable to complete your request.**
**Please contact the server administrator, [webmaster@brianwrentattoo.com](mailto:webmaster@brianwrentattoo.com) and inform them of the time the error occurred, and anything you might have done that may have caused the error.**
**More information about this error may be available in the server error log.**
**Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.**
I even tried publishing a site that is currently running and has working email.
I don’t understand…
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### Author:  [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)
#### Post date: [September 12, 2015, 10:24pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/7 "2015-09-12T22:24:50Z")
Successive versions of _RW_ seem to be making the publishing experience increasingly reliable; IOW some users have had [problems](http://help.realmacsoftware.com/hc/en-us/articles/200456992-Common-fixes-for-Publishing-FTP-issues). Are you using 6.6.4?
I’d stick to _RW_’s built-in publish routine rather than ftp-ing to the server.
Have you tried adding a brand new Contact page with a different (and so ‘untainted’) name like secondcontact.php, making sure that it has the .php extension and republishing, having gone through [all the settings](http://help.realmacsoftware.com/hc/en-us/articles/200161172-Contact-Form) one by one?
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### Author:  [@FMGliders](https://forums.realmacsoftware.com/u/FMGliders)
#### Post date: [September 12, 2015, 10:33pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/8 "2015-09-12T22:33:35Z")
No, I’m using 6.3.4. I did not know about 6.6.4, thanks!
I will try making a second contact page s you suggested, clever idea.
Thanks!
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### Author:  [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)
#### Post date: [September 12, 2015, 10:59pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/9 "2015-09-12T22:59:02Z")
Typo, of course; Yes 6.3.4 is the latest. Sorry…
Let us know how your test duplicate goes.
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### Author:  [@instacks](https://forums.realmacsoftware.com/u/instacks)
#### Post date: [September 12, 2015, 11:10pm UTC](https://forums.realmacsoftware.com/t/contact-form-help-please/2503/10 "2015-09-12T23:10:54Z")
For me, this does not sound like a RW problem. Check the PHP log -\> hoster.