# Contact Form Not Work

**URL:** <https://forums.realmacsoftware.com/t/contact-form-not-work/30958>\
**Category:** RapidWeaver Classic\
**Created:** [February 1, 2020, 10:42pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958 "2020-02-01T22:42:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jkochheiser](https://avatars.discourse-cdn.com/v4/letter/j/e79b87/32.png) [@jkochheiser](https://forums.realmacsoftware.com/u/jkochheiser)\
**Post date:** [February 1, 2020, 10:42pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958/1 "2020-02-01T22:42:23Z")

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I’m using the newest version of RapidWeaver 8 and I’m not an expert, which is why I acquired this software (and Stacks). I created the default Contact Us form at [https://1bataan.fnkn.org/contact-form/](https://1bataan.fnkn.org/contact-form/) and it does not work. I get an error that states I’m sorry, there seems to have been an error trying to send your email. Please try again." I checked the email address and tested it manually and I know that it works. I checked with the hosting facility ([NameCheap.com](http://NameCheap.com)) and they assured me that all ports were opened and that the form should work. Any suggestions? Is there something else that I need to do to setup the form to send mail?

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**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [February 1, 2020, 11:30pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958/2 "2020-02-01T23:30:06Z")

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Make sure you are sending from an email address on the same domain.

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**Author:** ![jkochheiser](https://avatars.discourse-cdn.com/v4/letter/j/e79b87/32.png) [@jkochheiser](https://forums.realmacsoftware.com/u/jkochheiser)\
**Post date:** [February 2, 2020, 12:55am UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958/3 "2020-02-02T00:55:43Z")

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> [@swilliam](#):
>
> same domain

Scott… so I need to create an email account with the same domain name? I cannot use Gmail or some other well-recognized public service?

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**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [February 2, 2020, 1:14am UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958/4 "2020-02-02T01:14:48Z")

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For security reasons, most hosts will not allow sending email from an account that is not on the same domain. I don’t know if that’s the case with yours, but it is very common.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [March 3, 2020, 11:14am UTC](https://forums.realmacsoftware.com/t/contact-form-not-work/30958/5 "2020-03-03T11:14:48Z")

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