# Contact Form not working on hosttech.eu **URL:** \ **Category:** Elements\ **Tags:** contact-form\ **Created:** [May 27, 2026, 3:32pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364 "2026-05-27T15:32:00Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tzatziki](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@Tzatziki](https://forums.realmacsoftware.com/u/Tzatziki)\ **Post date:** [May 27, 2026, 3:32pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/1 "2026-05-27T15:32:00Z")
Hi Mike Did anyone fix your problem with the contact form? Best Tom ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [May 27, 2026, 3:35pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/2 "2026-05-27T15:35:39Z")
The Contact Form is very robust now, and in the vast majority of cases, any issues users encounter are due to incorrect SMTP settings being entered for their email provider. ---
**Author:** ![Tzatziki](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@Tzatziki](https://forums.realmacsoftware.com/u/Tzatziki)\ **Post date:** [May 27, 2026, 5:26pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/3 "2026-05-27T17:26:41Z")
> [@dan](#): > > SMTP Thanks @dan I’m currently struggling with the settings on my website as well: > **[Learning Days 26 - Grenzenlos Lernen](https://learningdays.eu/kontakt/)** Do you happen to have a tip for me? I’m honestly starting to get desperate… ![Bildschirmfoto 2026-05-27 um 19.05.19](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/c/bccd22de9baebbb0e9f34c57bc5ec3b89d3c89f1.png) ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [May 27, 2026, 5:36pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/4 "2026-05-27T17:36:10Z")
The error on form submissions says email is not enabled for this form. Have you checked your web host’s guide here [Welche SMTP-Einstellungen muss ich verwenden?](https://support.hosttech.ch/knowledge-base/welche-smtp-einstellungen-muss-ich-verwenden/) ? ![smtp-settings](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/7/d7ff494ca7b215f45323a4590139b4604b2f7726.png) ---
**Author:** ![Tzatziki](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@Tzatziki](https://forums.realmacsoftware.com/u/Tzatziki)\ **Post date:** [May 27, 2026, 6:37pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/5 "2026-05-27T18:37:25Z")
Hi @differentdan Yes - I copied exactly those settings. That’s why I’m so clueless right now… ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [May 27, 2026, 6:39pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/6 "2026-05-27T18:39:45Z")
Are you absolutely sure email (SMTP) is enabled for that email account? The form is throwing the below error: ![email-not-enabled-for-form](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/3/5/35b52045699c8ea0b310e2def872a2449b7e83ca.png) What has your web host said about it? ---
**Author:** ![Tzatziki](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@Tzatziki](https://forums.realmacsoftware.com/u/Tzatziki)\ **Post date:** [May 28, 2026, 8:27pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/7 "2026-05-28T20:27:46Z")
Hi Dan I spoke with my provider. All settings are correct and SMTP is also enabled. I can also log in via webmail and send as well as receive emails successfully. Best wishes ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [May 28, 2026, 8:33pm UTC](https://forums.realmacsoftware.com/t/contact-form-not-working-on-hosttech-eu/56364/8 "2026-05-28T20:33:11Z")
Hi @Tzatziki It’s still giving the same error message: `Email is not enabled for this form` Can you create an FTP user for me that I can use to log into your account with and that has access to the web folder where you upload your Elements site to? You can send those FTP login credentials via DM to me here on the forum.