# Contact form problem reappears

**URL:** <https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257>\
**Category:** Elements\
**Created:** [July 28, 2025, 6:51am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257 "2025-07-28T06:51:33Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [July 28, 2025, 6:51am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/1 "2025-07-28T06:51:33Z")

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I have an issue on a website with the contact form, it works fine on one domain but not on another. I raised the issue with Chillidog hosting and got the following response:

“ hi Dave

this is going to have to go to RealMac to investigate. The settings are correct but it appears to be an issue with their PHP code in Elements. I’ve sent them 1 PHP error log, but there may be another

please reach out to Elements to see if they have any guidance.

thanks  
Greg”

Did you get the PHP file?

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 28, 2025, 9:57am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/2 "2025-07-28T09:57:38Z")

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Hi @jwDave, have checked the support in-box and I don’t see it…

@barchard, can you send it to [forumsupport@realmacsoftware.com](mailto:forumsupport@realmacsoftware.com)?

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**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [July 28, 2025, 1:02pm UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/3 "2025-07-28T13:02:11Z")

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I’ve sent this error to Tom but if you need more info or other files, just let me know. Thanks

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 28, 2025, 1:11pm UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/4 "2025-07-28T13:11:50Z")

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Hey @barchard, can you post here on the forum, or email support in future. Thanks!

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**Author:** ![LaPan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/lapan/32/92_2.png) [@LaPan](https://forums.realmacsoftware.com/u/LaPan)\
**Post date:** [July 28, 2025, 5:56pm UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/5 "2025-07-28T17:56:07Z")

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After chatting with Tom over at Realmac, he suggested we tag @ben to jump in here and help.

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**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\
**Post date:** [July 29, 2025, 9:49am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/6 "2025-07-29T09:49:35Z")

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@jwDave do you have a live URL I can take a look at? And could you share the project with me, perhaps via a DM if you have any sensitive data in it?

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**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [July 29, 2025, 10:20am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/7 "2025-07-29T10:20:55Z")

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I emailed you at ben@re…

Thanks  
Dave

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**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\
**Post date:** [July 29, 2025, 11:17am UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/8 "2025-07-29T11:17:14Z")

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Hi @jwDave,

just had a look at your project and seen that you have a Form nested inside a Form — remove the outer Form and everything should start working for you!

Let me know how you get on 🙂

 ![CleanShot 2025-07-29 at 13.15.42@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/e/1ed4d7e1a200a8e4768a61314e83d19c7f897800.png)

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**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [July 29, 2025, 8:27pm UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/9 "2025-07-29T20:27:25Z")

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Thanks Ben, all sorted, sorry for the issue I caused through my inexperience.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 29, 2025, 8:28pm UTC](https://forums.realmacsoftware.com/t/contact-form-problem-reappears/49257/10 "2025-07-29T20:28:16Z")

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No problem, we’re all learning ☺
