# Contact Form Trouble

**URL:** <https://forums.realmacsoftware.com/t/contact-form-trouble/6333>\
**Category:** RapidWeaver Classic\
**Created:** [April 13, 2016, 8:53pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333 "2016-04-13T20:53:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Bill](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bill/32/107_2.png) [@Bill](https://forums.realmacsoftware.com/u/Bill)\
**Post date:** [April 13, 2016, 8:53pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/1 "2016-04-13T20:53:06Z")

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Hi All,

I’m trying to get my contact form to send, but it just doesn’t & I’ve run out of ideas on what to do. Here’s the page: [http://www.stack-its.com/contact-form/contact.php](http://www.stack-its.com/contact-form/contact.php)

Everything seems to be working, but I never receive the email. I’ve tried checking “Send your email using your email” but still nothing. Send To: is set to the correct address for the domain. I’ve tried republishing the page. I’ve moved to Chillidog Hosting, but hopefully someone has the solution to this perplexing problem.

Thanks, Bill

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**Author:** ![instacks](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/instacks/32/23339_2.png) [@instacks](https://forums.realmacsoftware.com/u/instacks)\
**Post date:** [April 13, 2016, 9:01pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/2 "2016-04-13T21:01:41Z")

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Hi Bill,  
Do you have access to the PHP logs?  
Cheers, Jannis

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**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [April 13, 2016, 9:07pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/3 "2016-04-13T21:07:18Z")

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… or sending to a different address, just for the sake of elimination?

What happens when you deliberately mistype the To address, such as name@@domain,con [sic] to see whether it generates an error, if so which; and if not, could that indicate that no errors are being trapped - including the one(s) which might be causing this to fail?

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**Author:** ![Bill](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bill/32/107_2.png) [@Bill](https://forums.realmacsoftware.com/u/Bill)\
**Post date:** [April 13, 2016, 9:26pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/4 "2016-04-13T21:26:36Z")

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HI Jannis - I have no idea where those would be - sorry

Hi Mark - When I set it to bill @@ stack-its,con - Get error message that says “there’s been an error trying to send your email”

When I tried bill @ [somewhere.com](http://somewhere.com), it worked - bizarro !

Just got email from Greg, so I’ll investigate & get back to you guys.

Thanks, Billl

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**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\
**Post date:** [April 13, 2016, 9:33pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/5 "2016-04-13T21:33:21Z")

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Hi Bill

I think this has to do with your move to CloudFlare. An extra record got added to your MX record (as you saw) that should be removed from their site/system.

Please give that a whirl and update your ticket with the results. Mx records can take 4 hours to resolve. I use [whatsmydns.net](http://whatsmydns.net) to monitor the Mx record changes across the globe.

Greg

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**Author:** ![Bill](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bill/32/107_2.png) [@Bill](https://forums.realmacsoftware.com/u/Bill)\
**Post date:** [April 13, 2016, 10:35pm UTC](https://forums.realmacsoftware.com/t/contact-form-trouble/6333/6 "2016-04-13T22:35:42Z")

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Ok,

So the MX records were wrong in Chillimail & in Cloudflare. Apparently a 0-settting got propagated to both accounts. It’s running now - finally.

Bill
