# Contact page no longer forwarded to my email

**URL:** <https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912>\
**Category:** RapidWeaver Classic\
**Created:** [October 19, 2018, 8:59pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912 "2018-10-19T20:59:51Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![marinette1](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@marinette1](https://forums.realmacsoftware.com/u/marinette1)\
**Post date:** [October 19, 2018, 8:59pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/1 "2018-10-19T20:59:52Z")

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I use RW 6.19. Lately I noticed that the contact page that shows the correct email address is no longer forwarded to it. I also ran a test with a different email address and that one did not forward either. I am at a loss, because this has worked now for years and bingo from one day to the other won’t work any longer. See attachments (I am not a programmer so I don’t have much of a clue what I am doing here 😢.

 ![RW%20index](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/a/a0acf1a25473a4f5f3bba5d32841be00e388ef8a.jpeg)

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**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\
**Post date:** [October 19, 2018, 11:15pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/2 "2018-10-19T23:15:43Z")

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Hey there!

Did the form work before, and just recently stopped working?

Make sure your host has PHP and sendmail() enabled for your account. They may have updated/changed something on your server.

Also, try using an @gmail email, for example, as sometimes the issue might be with your actual email provider/settings.

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**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\
**Post date:** [October 19, 2018, 11:16pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/3 "2018-10-19T23:16:49Z")

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Some hosts prefer an SMTP setup to send/receive email, so there’s a bunch of variables.

Keep me posted 🙂

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**Author:** ![marinette1](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@marinette1](https://forums.realmacsoftware.com/u/marinette1)\
**Post date:** [October 20, 2018, 12:16am UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/4 "2018-10-20T00:16:46Z")

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Hi Aaron, thanks for your quick reply. I have been using Bluehost all along, never had an issue, but for a month now I noticed that I am not receiving any inquiries from my contact page. I also have always been using gmail like you recommend. From your answer I have to assume that I need to call Bluehost, looks like the ball is in their court? You are mentioning a SMPT setup, and you lost me.

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**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\
**Post date:** [October 23, 2018, 3:40pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/5 "2018-10-23T15:40:40Z")

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Ask your host if they have PHP enabled for your server. If they do, we can take it from there. And email us [support@realmacsoftware.com](mailto:support@realmacsoftware.com) with the results, so we can better assist!

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**Author:** ![marinette1](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@marinette1](https://forums.realmacsoftware.com/u/marinette1)\
**Post date:** [October 23, 2018, 4:11pm UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/6 "2018-10-23T16:11:59Z")

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I played around with the contact page in hopes of getting it to work. I didn’t do more than testing the attachment feature where I attached a jpeg as a test (I never tested it before), and low and behold IT WORKED!! And the contact page has been working ever since. The sad part though is, I don’t have a clue why. Go figure. Thanks though for your reply.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [November 23, 2018, 2:12am UTC](https://forums.realmacsoftware.com/t/contact-page-no-longer-forwarded-to-my-email/22912/7 "2018-11-23T02:12:08Z")

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