# Couldn't sign in your FTP server (Again) **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [April 24, 2017, 9:14am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757 "2017-04-24T09:14:57Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [April 24, 2017, 9:14am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/1 "2017-04-24T09:14:57Z")
I run 3 web sites, all on the same server. Same company. One of them keeps telling me Couldn’t sign in your FTP server. Had this problem before, but went away with an upgrade. Problem is, It will publish, then at the end, I get the message, only way is to get out there is to Force Quit. Very annoying to have to do that overtime I publish… Any ideas?? ---
**Author:** ![Mathew](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mathew/32/2771_2.png) [@Mathew](https://forums.realmacsoftware.com/u/Mathew)\ **Post date:** [April 24, 2017, 10:27am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/2 "2017-04-24T10:27:27Z")
What version of RW are you using? The 7.4 beta has some known issues with this. ---
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [April 25, 2017, 9:23am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/3 "2017-04-25T09:23:52Z")
I just checked, I have version 7.3.3 I hope problem gets solve soon… My other 2 web sites dont have the problem, I can publish, click dont back up, it freezes, I quit force, and start all over again… ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 25, 2017, 5:29pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/4 "2017-04-25T17:29:04Z")
I have the same problem with needing to force quit RW after ATTEMPTED publishing. I get the same message about not being able to connect with the ftp server. I have not changed any of my settings, and have verified them all, as well. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [April 25, 2017, 5:36pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/5 "2017-04-25T17:36:50Z")
Might want to contact RealMac support since you are running a production version. > **[Realmac Software Product Support](https://www.realmacsoftware.com/support/)** > > Support & Help for RapidWeaver and Squash from Realmac Software. Including an in-depth Knowledge Base, Support Forum, and Video Tutorials. In this KB article it tells you how to get them some log info: > **[404 | We are Realmac Software](https://kb.realmacsoftware.com/404/)** > > Realmac Software is an award winning, inependent software company. This is our 404 page. ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 25, 2017, 5:45pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/6 "2017-04-25T17:45:03Z")
They have been on this for me since April 10. Hoping for and expecting great things soon! ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 27, 2017, 6:22pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/8 "2017-04-27T18:22:22Z")
I wish. I use three different servers. ALL three sites can no longer be uploaded. RW crashes regularly. I sometimes cannot save my work because RW freezes, requiring a force quit (I have waited up to 5 hours, hoping for the best…). The bosses are unimpressed with my ability to publish and maintain a web page for online registration. I am expecting to lose one, if not two of my three sites, for future RW use. That leaves me with one, and it is a personal use site. The sound of crickets is almost overwhelming. ---
**Author:** ![Rovertek](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rovertek/32/223_2.png) [@Rovertek](https://forums.realmacsoftware.com/u/Rovertek)\ **Post date:** [April 27, 2017, 9:22pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/9 "2017-04-27T21:22:25Z")
@Waiopai, @keviebaby, if you guys are willing to forego direct publishing from RW, there is an easy and 100% reliable method of publishing. I keep repeating this almost every week and twice on other weeks, because there is so much complaining about RW-publishing (the worst feature of this app). Export your site locally, then upload it manually to your server using any FTP client, like Transmit, Yummy or FileZilla… Works every time… ---
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [April 27, 2017, 10:18pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/10 "2017-04-27T22:18:47Z")
I own Transmit ftp and I have used it a lot when RapidWeaver had problems before. Nothing beats the convenience of the integrated publishing in RW. 3 websites, all on the Maui Net, sub domains of one main domain. 2 work fine, my main one doesn’t… I can publish and force quit every time… Annoying… Emiliano Achaval Waiopai Fishing Charters [www.waiopai.com](http://www.waiopai.com) > **[KEA Woodturning Studio, Maui, Hawaii. Koa Lathe Art](http://www.hawaiiankoaturner.com)** > > KEA Woodturning Studio located in Makawao, Maui, Hawaii #808-8541028 ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 28, 2017, 3:01am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/11 "2017-04-28T03:01:25Z")
I’ve tried to export and publish through Cyberduck… RW crashes EVERY time I try to export… Good call, though. ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [April 28, 2017, 3:41am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/12 "2017-04-28T03:41:39Z")
Are you using PlusKit in any of the pages? ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 28, 2017, 4:52am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/13 "2017-04-28T04:52:19Z")
(oh, oh…) Yes. Yes, I am… ---
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [April 28, 2017, 5:03am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/14 "2017-04-28T05:03:27Z")
I’m not using PlusKit… Emiliano Achaval Waiopai Fishing Charters [www.waiopai.com](http://www.waiopai.com) > **[KEA Woodturning Studio, Maui, Hawaii. Koa Lathe Art](http://www.hawaiiankoaturner.com)** > > KEA Woodturning Studio located in Makawao, Maui, Hawaii #808-8541028 ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [April 28, 2017, 2:18pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/15 "2017-04-28T14:18:03Z")
There has been a long discussion. Please duplicate your project, delete the plus kit and try again! ---
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [April 28, 2017, 5:13pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/16 "2017-04-28T17:13:59Z")
Let’s not forget this is my thread asking for help… Lol Emiliano Achaval Waiopai Fishing Charters [www.waiopai.com](http://www.waiopai.com) > **[KEA Woodturning Studio, Maui, Hawaii. Koa Lathe Art](http://www.hawaiiankoaturner.com)** > > KEA Woodturning Studio located in Makawao, Maui, Hawaii #808-8541028 ---
**Author:** ![keviebaby](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/keviebaby/32/7686_2.png) [@keviebaby](https://forums.realmacsoftware.com/u/keviebaby)\ **Post date:** [April 29, 2017, 2:34pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/17 "2017-04-29T14:34:51Z")
Deleting the PlusKit page stopped RW from crashing when trying to upload, but did not fix the ftp problem. I will try to export the site so I can upload via CyberDuck (exporting ALSO caused RW to crash). ---
**Author:** ![artset](https://avatars.discourse-cdn.com/v4/letter/a/a87d85/32.png) [@artset](https://forums.realmacsoftware.com/u/artset)\ **Post date:** [November 7, 2018, 6:46pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/18 "2018-11-07T18:46:40Z")
I suddenly had the same “Couldn’t sign in to your FTP server” problem in the middle of updating a Rapidweaver 8 site. It was after doing a number of “publishing” runs, then it wouldn’t do it anymore. No trouble uploading the files, using the same settings, with Yummy FTP Pro. Rapidweaver says thumbs up when you Test the setup. Now none of my web sites will upload. Using version 8.0.3. Weird. (also tried rebooting the iMac, changing the FTP server password, deleting the FTP settings and re-entering the info) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 7, 2018, 8:32pm UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/19 "2018-11-07T20:32:57Z")
First off, I doubt the problem your having is the same as this post, it’s two years old and using different versions of RW. I bet Rob (@Rovertek) doesn’t remember this post either. I would suggest you start by going through the KB article: [https://help.realmacsoftware.com/rapidweaver-troubleshooting/how-to-fix-ftp-publishing-issues](https://help.realmacsoftware.com/rapidweaver-troubleshooting/how-to-fix-ftp-publishing-issues) If that doesn’t resolve it, then open a new post with the steps you have gone through, It’s helpful if you include some screenshots of the publishing settings, **hosting company** , and the exact message or problem that occurs. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 11, 2018, 1:00am UTC](https://forums.realmacsoftware.com/t/couldnt-sign-in-your-ftp-server-again/13757/20 "2018-11-11T01:00:07Z")
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