# Couldn't upload to your ftp server **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [December 25, 2018, 2:28pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208 "2018-12-25T14:28:28Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 25, 2018, 2:28pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/1 "2018-12-25T14:28:29Z")
Using the latest version of RW8, saw previous threads on this topic but didn’t help. ![10%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/111b964b9f65c65dc025d28cb03770b124485980.jpeg) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [December 25, 2018, 2:52pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/2 "2018-12-25T14:52:02Z")
> [@flmcl](#): > > saw previous threads on this topic but didn’t help As you probably saw on the other threads to get any kind of help on publishing issues you’re going to have to give a lot more information than just a screenshot of the error message. - hosting company - screenshot of your publishing settings - what happens when you hit the test button? - What other steps you have tried, and results? ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 25, 2018, 3:17pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/3 "2018-12-25T15:17:13Z")
Thanks for getting back. I am using [GKG.net](http://GKG.net). Everything has been working fine this happened all of a sudden. I tried changing mode to passive with no change. I also tried upgrading to RW 8.1. One other thing I did was I added a couple jpg images to my resources folder. Mostly used png. Also when I check the server all the png files were uploaded but the 3 jpgs were not. Deleted the jpgs and didn’t make any difference. ![10%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/111b964b9f65c65dc025d28cb03770b124485980.jpeg) ![56%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/0/0d474544208d96b72bcb55b974028a1476f1c0c6.png) ![22%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/7/74edd88729b2c270ed7fd40ee2fabf11caa1f962.png) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [December 25, 2018, 3:41pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/4 "2018-12-25T15:41:09Z")
Have you tried reducing the connections down from 6. Might try 1 to start. I took a quick look at your hosting company support area and not very helpful on ftp settings. The server name in the screenshot might not be right. Most of the time I see them starting with a prefix of `ftp.` but can’t say for sure as **all** the screenshots on their support area came up blank. You could also clear the path and try hitting the browse button and see if a directory list comes up. ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 25, 2018, 3:57pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/5 "2018-12-25T15:57:06Z")
Thanks , I tried all of that and same issue. I want to try a complete republish but worried it won’t work and I won’t have anything on web. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [December 25, 2018, 5:54pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/6 "2018-12-25T17:54:07Z")
> [@teefers](#): > > You could also clear the path and try hitting the browse button and see if a directory list comes up. What happens when you do this? Do you get any error? Do you see a directory list? Otherwise, some host company’s have excellent knowledge bases, yours doesn’t have much of anything. Hopefully their support is better, so I’d suggest you contact them. Without any clue of what the ftp setup should be, it’s difficult even to setup a FTP client like FileZilla. ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 25, 2018, 6:09pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/7 "2018-12-25T18:09:41Z")
Yes I did that and it easily connects to the proper directory. no errors. Waiting for response back from [gkg.net](http://gkg.net), I suspect they will blame RW. Thanks ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 26, 2018, 5:35pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/8 "2018-12-26T17:35:24Z")
My host [GKG.net](http://GKG.net) says they see no problem at their end. They asked for a log for the publishing and I am not sure how to get that. Should I consider giving up on RW and use filezilla? Thanks ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [December 26, 2018, 6:21pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/9 "2018-12-26T18:21:25Z")
Can you get FileZilla to work? I looked at couldn’t find the settings on your hosting company’s support area. The screenshots were all blank. You can go through each step in this knowledge base article, near the end talks about getting the _log_. [https://help.realmacsoftware.com/rapidweaver-troubleshooting/how-to-fix-ftp-publishing-issues](https://help.realmacsoftware.com/rapidweaver-troubleshooting/how-to-fix-ftp-publishing-issues) ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 26, 2018, 6:22pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/10 "2018-12-26T18:22:59Z")
Eureka!!! I just changed the mode from extended passive to Passive and it worked. Been using extended all along not sure why the change was needed. I thought I tried that. Guess it was a spurious interrupt 🙂 Thanks for all your help ---
**Author:** ![flmcl](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flmcl/32/17356_2.png) [@flmcl](https://forums.realmacsoftware.com/u/flmcl)\ **Post date:** [December 26, 2018, 7:10pm UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/11 "2018-12-26T19:10:16Z")
An addendum to my publishing issue, I thought I solved it by switching from extended Passive mode to Passive mode. However just spoke with the host and they had made changes at their end. The issue was to do with **provisions on the server,** They had to change the size limit. Thanks for all the help and hope this solution helps others ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [January 26, 2019, 5:19am UTC](https://forums.realmacsoftware.com/t/couldnt-upload-to-your-ftp-server/24208/12 "2019-01-26T05:19:28Z")
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