# Crashes when navigating in Preview?

**URL:** <https://forums.realmacsoftware.com/t/crashes-when-navigating-in-preview/30429>\
**Category:** RapidWeaver Classic\
**Created:** [December 31, 2019, 6:17am UTC](https://forums.realmacsoftware.com/t/crashes-when-navigating-in-preview/30429 "2019-12-31T06:17:14Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\
**Post date:** [January 1, 2020, 1:21pm UTC](https://forums.realmacsoftware.com/t/crashes-when-navigating-in-preview/30429/9 "2020-01-01T13:21:30Z")

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Since you’re previewing a Stacks page, it’s reasonable there’s a good chance it’s Stacks. But what’s the next step…

### Report the bug

If there’s a crash, send/share/post a crash report. Sometimes with just that info alone a crashing bug can be resolved. Sometimes more info is needed too – so any other details, screenshots, and info you can provide is great. If you can detail the exact steps which can get from a new-file to a crash then that’s a big help too.

### Work around the problem

After you’ve reported the crash – which generally means making the problem happen MORE and recording/documenting/etc – you’ll want to try to make the problem happen LESS. Doing that generally involves some critical thinking and deductive problem solving. Try following this post and seeing if you can nail down the root cause and eliminate it – just temporarily – until the bug is fixed. That’s why we call it a work-around. Just like you drive around a pot-hole – or even taking a different street – until the city work-crew comes and fixes the road.

> [@RW 8 keeps crashing and crashing](http://forums.realmacsoftware.com/t/rw-8-keeps-crashing-and-crashing/28331/7):
>
> When things are very broken and confused it’s important to slow down, take a deep breath, and then start with what does work – and build from there one step at a time. turtle By changing just one thing at a time, and then checking if things are working well at each step – then we’ll be able to see exactly what step introduces the problem. And if we know what’s causing the problem it should be easy to fix. yum So let’s start again with the absolute basic system: Create new user account D…

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