# Difficulties to install stacks or themes

**URL:** <https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052>\
**Category:** RapidWeaver Classic\
**Created:** [June 21, 2016, 7:07pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052 "2016-06-21T19:07:41Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 21, 2016, 7:07pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/1 "2016-06-21T19:07:41Z")

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When I double clic a stack (or a theme) to install it in RW 7, it does’t work, or it takes minutes to install. But, more often, RW 7 crashes.

Maybe something went wrong when I upgrade to RW 7 ?

Do I have to reinstall all ?

And how to protect my stacks and themes ?

Thanks

Olivier Mergault

PS. And the Problem Reporter utility doesn’t work : impossible to send a report.

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**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [June 21, 2016, 8:48pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/2 "2016-06-21T20:48:42Z")

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Olivier, I found a good clean install of _RW 7_ (I made sure [all traces of _6_ and _7_ were gone first](http://www.reggieashworth.com/appdelete)… there are a lot of files) helped a lot.

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 21, 2016, 9:44pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/3 "2016-06-21T21:44:13Z")

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Thanks for the advice. I think I will have to reinstall everything.

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**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [June 22, 2016, 12:32am UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/4 "2016-06-22T00:32:31Z")

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Make backups first - especially of your Addons and the original download of _RW7_.

It’s very simple, and painless. Good luck!

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 22, 2016, 11:52am UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/5 "2016-06-22T11:52:33Z")

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It’s what I have done : uninstalled all previous RW apps (5,6) and 7.  
Installed a new file of RW7 and… this new installation found my previous stacks and themes from a RW6 folder which was supposed deleted… ??

Everything seems alright now…

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**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [June 22, 2016, 2:26pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/6 "2016-06-22T14:26:34Z")

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That’s good news, Olivier!

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 22, 2016, 8:29pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/7 "2016-06-22T20:29:56Z")

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Hélas!… now, each time I open RW7, it imports all the addons from RW6… at least that’s what RW7 tells !

Do you know how to stop this ?

Thank you.

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**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [June 22, 2016, 8:50pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/8 "2016-06-22T20:50:53Z")

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Yes, I ran into this. It’s not too difficult to solve. My suggestion:

- (perhaps re-perform the clean install of _RW 7_, having previously deleted all traces except the download .dmg of RW itself and your RW 6 Addons - as [here](http://www.reggieashworth.com/appdelete).)
- let the new install copy those Addons to where it wants
- take control and use the [Preference that lets you manage Addons yourself](http://forums.realmacsoftware.com/t/user-selectable-addons-folder-rw-7-any-advice-please/7931)
- finally, when you’ve restarted _RW 7_ and tested that everything is working properly, delete (or perhaps more wisely zip and ‘hide’) any Addons that _RW 7_ [puts in other folders itself](http://forums.realmacsoftware.com/t/which-is-the-addons-default-directory-rw-7-0-2/8003/4).

It’s [looking](http://forums.realmacsoftware.com/t/installing-snapform2-stack-fails-to-install-am-on-rw7/8029/8) more and more as though some difficulties reported here are due to previous installations. Strongly suggest deleting or archiving everything - but, again, once you’re satisfied that _RW 7_ is working perfectly.

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 23, 2016, 6:54am UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/9 "2016-06-23T06:54:25Z")

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I’ll try today.  
Thanks

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**Author:** ![frOM](https://avatars.discourse-cdn.com/v4/letter/f/838e76/32.png) [@frOM](https://forums.realmacsoftware.com/u/frOM)\
**Post date:** [June 23, 2016, 2:58pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/10 "2016-06-23T14:58:48Z")

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Everything seems OK after a “clean” install (I said “seems”)…

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<div class="post-metadata">

**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\
**Post date:** [June 23, 2016, 3:36pm UTC](https://forums.realmacsoftware.com/t/difficulties-to-install-stacks-or-themes/8052/11 "2016-06-23T15:36:29Z")

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Thanks for letting us know, Olivier - and please don’t hesitate to come back, if…!
