We often hear that we shouldn’t expect rapid support from RW plug-in and Stacks developers because they are ‘one man outfits’ and have other commitments. Leads me to wonder whether some RW products are underpriced? The “Pro” themes we buy for WordPress for example are often $60 with an annual char…

I would pay more and think for most developers and stacks higher prices are more than justified. But I do earn some money with the sites I make, so I think this is just fair.

Same here. For example I’d be happy to pay the current price for a blank framework and from year 2 pay an annual fee for ongoing updates and support.

There seems to be a natural intersection with some points I’m trying to make here: [image] What is vendor "support"? Lounge I am happy to get a timely answer as a kind of acknowledgement, even if a solution might take much longer. For bugs in the software I will either bu…

First an ongoing discussion that is dragging NCDs good name though the mud, where following posts called him various unwarranted names and called on his products to be freely released or sold to other developers - a thread which I think should have been closed long ago due to it being nothing more t…

Thank you for caring. It means a lot. :heart: (I have some good news coming soon too…)

Firstly, I appreciate you’re new to this forum but can you keep your rant about Nick Cates on the appropriate thread - this is a different subject. Secondly, the small contribution you made to this particular topic - namely regarding donation buttons - misses the point. Donation buttons are all we…

[image] manofdogz: My own view is that the fee for a product should be good for a year but if you want ongoing support and updates beyond that, be prepared to pay an appropriate annual fee. What is support though? You call it out as separate to product updates, so what is it? Eg Brand new RW …

Yes, I’d say the email to the vendor for help is support and should be available for 12 months from purchase. Most developers would probably encourage user enquiries via a community or documentation in the first instance and only email if they can’t find the answer, or suspect they have identified …

I feel that you both share the same intentions… There are too many other things in life to get heated about (especially this year). [image]

Do RapidWeaver developers charge enough?

RapidWeaver Classic

indridcold (Indrid Cold) September 30, 2020, 4:41pm 4

There seems to be a natural intersection with some points I’m trying to make here: