# Ecwid store, all I get is a Blank window- SOLVED **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [May 23, 2018, 6:05pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335 "2018-05-23T18:05:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 23, 2018, 6:05pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/1 "2018-05-23T18:05:47Z")
I reviewed the video, and when I add it to rapid weaver it just gets stuck on a window, "Connect Existing Store, the window is blank, and according to the video i am suppose to press accept… Any ideas what is wrong or what i did wrong?, I have an existing Ecwid store with products in it… ---
**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\ **Post date:** [May 23, 2018, 7:02pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/2 "2018-05-23T19:02:23Z")
Do you have any pop-up blockers or anything installed? Hard to guess what is going on. However, if it just isn’t working, it’s pretty easy to bring in an Ecwid store without the Ecwid plugin. You just grab the ‘integration’ codes from your Ecwid dashboard, then copy that into an HTML stack (and ignore/clear any formatting after pasting it) ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 23, 2018, 7:14pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/3 "2018-05-23T19:14:32Z")
No I am using the Ecwid plug-in for rapid weaver ---
**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\ **Post date:** [May 23, 2018, 7:17pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/4 "2018-05-23T19:17:11Z")
But you don’t need to, is what I mean. If the plugin isn’t working (I don’t really know what to suggest to help get it going), you can grab the code from your Ecwid dashboard and just paste it into your Rapidweaver page. ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [May 23, 2018, 7:22pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/5 "2018-05-23T19:22:05Z")
Maybe @makfruit Matt from Ecwid can help? ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 23, 2018, 7:38pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/6 "2018-05-23T19:38:20Z")
I understand that but I wanted to use the plug as stated, maybe it’s something they do t know about, just would like to know why it is doing that still ---
**Author:** ![makfruit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/makfruit/32/9367_2.png) [@makfruit](https://forums.realmacsoftware.com/u/makfruit)\ **Post date:** [May 24, 2018, 6:34am UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/7 "2018-05-24T06:34:07Z")
Hi Michael, This is Matt from Ecwid. Can you try opening this URL in your browser? [https://my.ecwid.com/api/oauth/authorize?client\_id=rapidweaver&response\_type=code&scope=read\_store\_profile](https://my.ecwid.com/api/oauth/authorize?client_id=rapidweaver&response_type=code&scope=read_store_profile) . Does it also open a blank window or the Ecwid login page? Thanks, ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 24, 2018, 1:34pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/8 "2018-05-24T13:34:31Z")
It opens the ECWID login Page just fine… ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 24, 2018, 1:37pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/9 "2018-05-24T13:37:05Z")
I accepted it in that browser window you gave me was that ok? did not fix anything in my rapid weaver however. But that did show up fine the link you gave me…still a blank window in my rapid weaver and I followed the video to a T ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 24, 2018, 7:16pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/10 "2018-05-24T19:16:51Z")
Yes it worked just fine trying to get my store to connect and still a blank window I guess sorry, store is up now if that helps at [seasonalnovelties.com](http://seasonalnovelties.com) just samples in it yet I deleted them in my Ecwid store ---
**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\ **Post date:** [May 24, 2018, 8:49pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/11 "2018-05-24T20:49:47Z")
There are a few errors that are probably the cause of your issues. I’m not sure if Ecwid needs an SSL certificate to function, and I’m not 100% sure what the other errors are. ![58](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/9/95f342b05250ab5107ce03b5a2f4bad299ccd972.png) ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 24, 2018, 10:18pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/12 "2018-05-24T22:18:51Z")
Looks Like you had a few problems other than an ssl before that… I’m on godaddy ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 24, 2018, 10:21pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/13 "2018-05-24T22:21:11Z")
I have an ssl certificate guess I need 20 or More characters to answer lol ---
**Author:** ![makfruit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/makfruit/32/9367_2.png) [@makfruit](https://forums.realmacsoftware.com/u/makfruit)\ **Post date:** [May 25, 2018, 6:41am UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/14 "2018-05-25T06:41:14Z")
Michael, The store page at [seasonalnovelties.com](http://seasonalnovelties.com) shows a demo store. This means that your store is still not connected to the plugin. Sorry for that. We tried it several times on our RapidWeaver installations and couldn’t replicate the issue. I will need more time to understand what’s going on. A quick workaround here would be, as suggested above, disabling the plugin and pasting your store integration code into your page — that should work fine. ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 25, 2018, 1:08pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/15 "2018-05-25T13:08:31Z")
But in Rapid Weaver it should still connect the store at least so I can see it inside of rapid weaver correct? that don’t need an ssl to just see it inside of rapidwever. here is that Blank window i get when I try to connect to existing store I am using Rapidwever 7.5.5 and TelsaPro theme ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/a/aa84fdcaa7fbee88eadb83c0c876caca4e40cafb.jpg) Where do i find that store integration code on ecwid? ---
**Author:** ![Luckybob28](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/luckybob28/32/10932_2.png) [@Luckybob28](https://forums.realmacsoftware.com/u/Luckybob28)\ **Post date:** [May 25, 2018, 5:09pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/16 "2018-05-25T17:09:27Z")
this is exactly what I get - tried it on a laptop and it tries and freezes and does the same. ---
**Author:** ![Flashoser](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/flashoser/32/2051_2.png) [@Flashoser](https://forums.realmacsoftware.com/u/Flashoser)\ **Post date:** [May 25, 2018, 6:21pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/17 "2018-05-25T18:21:36Z")
Well at least I am not the only one, my window just is blank, opens a window and nothing in it when trying to connect to existing store… I do not think it is with our machines at all… must be the plugin or ecwid problem… ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [May 25, 2018, 8:26pm UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/18 "2018-05-25T20:26:31Z")
> [@Flashoser](#): > > Where do i find that store integration code on ecwid? Might check out these links: [https://support.ecwid.com/hc/en-us/articles/115003627925-Adding-your-Ecwid-store-to-any-website](https://support.ecwid.com/hc/en-us/articles/115003627925-Adding-your-Ecwid-store-to-any-website) [https://support.ecwid.com/hc/en-us/articles/207808765-One-product-in-a-page-Buy-Now-button-](https://support.ecwid.com/hc/en-us/articles/207808765-One-product-in-a-page-Buy-Now-button-) ---
**Author:** ![makfruit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/makfruit/32/9367_2.png) [@makfruit](https://forums.realmacsoftware.com/u/makfruit)\ **Post date:** [May 28, 2018, 9:25am UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/19 "2018-05-28T09:25:46Z")
@Flashoser , @Luckybob28, thanks for the details. What MacOS versions do you use? Not sure if the issue is somehow related to the OS version though, but who knows. ---
**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\ **Post date:** [May 28, 2018, 10:15am UTC](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335/20 "2018-05-28T10:15:16Z")
I’ve just done a test to see if the Ecwid window opens for me. It does when I click “connect existing store”. ![33](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/1af3f36c8ba1861ed5fd24ba2a8651a2025de266.png) [Next page](https://forums.realmacsoftware.com/t/ecwid-store-all-i-get-is-a-blank-window-solved/20335.md?page=2)