# Elements Beta and form problems (SOLVED) **URL:** \ **Category:** Elements\ **Created:** [February 17, 2026, 12:54pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439 "2026-02-17T12:54:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 12:54pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/1 "2026-02-17T12:54:41Z")
I have now been in dialogue with [one.com](http://one.com) regarding issues with sending forms from my website. You believed that the problem was on their end. The issue has been reviewed by their 3rd level team, and they provided the following feedback: _"A review of the logs shows that the form is not sending any request to the mail server at all. This means that the error occurs before the script attempts to connect to the SMTP server._ _This may indicate that the issue is at the PHP level, or that the form is not properly set up/configured."_ I need assistance with this. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:04pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/2 "2026-02-17T13:04:08Z")
I use [one.com](http://one.com) without any problems touchwood ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:12pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/3 "2026-02-17T13:12:11Z")
Are you using Elements Beta? ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:12pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/4 "2026-02-17T13:12:24Z")
yep ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:13pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/5 "2026-02-17T13:13:05Z")
Strange 🤔 ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:14pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/6 "2026-02-17T13:14:02Z")
what security settings you using ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:14pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/7 "2026-02-17T13:14:18Z")
![CleanShot 2026-02-17 at 14.14.01](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/8/e8f22ce29ad25db106dc6ec76ae53836cfbda548.png) ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:14pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/8 "2026-02-17T13:14:45Z")
mine is [send.one.com](http://send.one.com) ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:15pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/9 "2026-02-17T13:15:40Z")
I will try that setup. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:16pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/10 "2026-02-17T13:16:11Z")
I have 3 forms working with that setting ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:19pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/11 "2026-02-17T13:19:03Z")
It didn’t work for me 🤔 ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:20pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/12 "2026-02-17T13:20:40Z")
is your from address and to address should both be your address ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:23pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/13 "2026-02-17T13:23:13Z")
![CleanShot 2026-02-17 at 14.21.56](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/3/b/3bc9a851d406875df056a464d1be205700585f71.png) ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:25pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/15 "2026-02-17T13:25:58Z")
no reply is not YOUR email address surely ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:26pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/16 "2026-02-17T13:26:11Z")
no-replay@ is a real email address (username). ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:32pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/18 "2026-02-17T13:32:02Z")
no-replay or should it be no re-reply ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:34pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/19 "2026-02-17T13:34:27Z")
no-replay@… I use the same one in Elements Classic, and it works fine. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:37pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/20 "2026-02-17T13:37:01Z")
I had that trouble when forms first come out but as I say all works ok now….try rebooting as youve changed the smtp server now,i also deleted everything from the server occasionally and upload all files also have you got another email address you can try im assuming you have the error and success component bits in you form ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 17, 2026, 1:49pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/21 "2026-02-17T13:49:15Z")
I have now deleted everything on the web server and uploaded everything again. I still have the same problem. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [February 17, 2026, 1:50pm UTC](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439/22 "2026-02-17T13:50:33Z")
guess you will have to wait fro elements team to get back [Next page](https://forums.realmacsoftware.com/t/elements-beta-and-form-problems-solved/54439.md?page=2)