# Elements Can't connect to the server

**URL:** <https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727>\
**Category:** Elements\
**Created:** [August 12, 2025, 2:45pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727 "2025-08-12T14:45:31Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 12, 2025, 2:45pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/1 "2025-08-12T14:45:31Z")

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What’s happening here? When I try to view a page, I get this error message.: Cannot connect to the server. Then Elements quits. I’ve tried rebooting computer and re-opeing Elements several times.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 12, 2025, 3:39pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/2 "2025-08-12T15:39:26Z")

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Is this happening when you try to preview your website in the browser?

Have you tried restarting your Mac?

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 12, 2025, 4:53pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/3 "2025-08-12T16:53:30Z")

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It happens when I tried to preview in the browser. I’ve restarted the computer. I’m not home now but when I get home I’ll restart it again.

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:16am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/4 "2025-08-13T11:16:27Z")

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So I ran First Aid and then restarted. But when I tried to preview a page, Elements suddenly closed. Not a good situation because now I can’t work own the site.

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:16am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/5 "2025-08-13T11:16:49Z")

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\*on

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:21am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/6 "2025-08-13T11:21:15Z")

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I opened one of the practice files. I was able to view a page in the browser. But a few moments later, Elements abruptly closed.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:22am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/7 "2025-08-13T11:22:47Z")

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I’, using Elements 1.0.12 and OSX 15.5 (24F74).

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**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\
**Post date:** [August 13, 2025, 11:31am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/8 "2025-08-13T11:31:25Z")

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> [@siamon](#):
>
> Elements 1.0.12

maybe an update helps. elements is running on 1.1.1

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:44am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/9 "2025-08-13T11:44:56Z")

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Ok. I’ll try it.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:47am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/10 "2025-08-13T11:47:22Z")

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It turns out I am running 1.1.1. Can I download an older version?

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**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\
**Post date:** [August 13, 2025, 11:51am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/11 "2025-08-13T11:51:29Z")

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wait for help from @dan

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:53am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/12 "2025-08-13T11:53:01Z")

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So I tried a number of practice files. They all seemed to be work this time in the browser, but not my file. There is something happening in my file that is causing Elements to crash. I think this is happening after I upgraded to 1.1.1.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 11:58am UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/13 "2025-08-13T11:58:38Z")

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I have hundreds. of photos on my site. But what I notice is that file is way too large: (7.06 GB on disk). Most of the photos are low-res, less than 100K.

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**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 12:00pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/14 "2025-08-13T12:00:07Z")

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571,641,125 bytes (7.06 GB on disk)

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 12:05pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/15 "2025-08-13T12:05:09Z")

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Pardon my ignorance. It’s not 7.06 GB but 571 MB.

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<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 13, 2025, 3:06pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/16 "2025-08-13T15:06:26Z")

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Would you be able to upload your project to Elements Cloud? That way, we can take a proper look and help track down the issue for you.

It’s completely free, and we’ve got a [quick guide on how to sign up and share your project](https://docs.realmacsoftware.com/elements-docs/elements-cloud/account-sign-up).

Once it’s uploaded, you’ll get a shareable link, just paste that here in the forum.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 3:48pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/17 "2025-08-13T15:48:04Z")

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This is the error message I get when I try to sign in.

 ![image](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/0/d063d64bbef5b5cfd803ba85d1d618902a322234.png)

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 3:49pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/18 "2025-08-13T15:49:57Z")

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I have managed to bypass this message.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 3:50pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/19 "2025-08-13T15:50:52Z")

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But I can’t seem to upload the site.

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<div class="post-metadata">

**Author:** ![siamon](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@siamon](https://forums.realmacsoftware.com/u/siamon)\
**Post date:** [August 13, 2025, 3:51pm UTC](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727/20 "2025-08-13T15:51:23Z")

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Sorry. It is uploading.

[Next page](https://forums.realmacsoftware.com/t/elements-cant-connect-to-the-server/49727.md?page=2)
