# Elements Hosting - Premium Support

**URL:** <https://forums.realmacsoftware.com/t/elements-hosting-premium-support/55826>\
**Category:** Elements Hosting\
**Created:** [April 21, 2026, 8:48pm UTC](https://forums.realmacsoftware.com/t/elements-hosting-premium-support/55826 "2026-04-21T20:48:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [April 21, 2026, 8:48pm UTC](https://forums.realmacsoftware.com/t/elements-hosting-premium-support/55826/1 "2026-04-21T20:48:22Z")

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Hi all,

Just a quick post, every [Elements Hosting](https://elementshosting.io/) account comes with premium support which includes real-time support sessions over Zoom.

I’ve been scheduling these Zoom sessions on-demand whenever someone has asked. Going forward, I’ve set up a dedicated booking page where community members can schedule a premium support session at their convenience. 🙂

Community members can access the booking page via the link in my profile per the below:

**Hover over my profile avatar**

 ![zoom-premium-support-sessions-1](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/4/f47e04b42ee09494c64040370f0d3da2ffdcaab9.jpeg)

**My forum profile page**

 ![zoom-premium-support-sessions-2](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/2/12fa71579417b77a9530e56a27b31aeecff2e9f4.png)

**A few things to note:**

- Premium support sessions cover onboarding and account-specific technical issues for Elements Hosting only. For Elements app usage (e.g., ‘How do I design X in RapidWeaver Elements?’), please use the [Community Forum](https://forums.realmacsoftware.com/c/rapidweaver-elements/43) so others can benefit from the answers.

- These sessions are for new, existing, and prospective Elements Hosting customers alike. If you have a question about Elements Hosting that requires more in-depth attention than an email, help doc, or YouTube video can provide, these sessions are a great place to get help. 🛟

- All sessions should be booked at least a day in advance, and if you need to cancel or reschedule the session please do so at least a few hours in advance. Repeated no shows will result in the suspension of your ability to book future sessions.

If you have any questions please let me know, and a direct link is below. 🙂

> **[Zoom Scheduler](https://scheduler.zoom.us/elements-platform-support/elements-hosting-premium-support-session)**
>
> Zoom external booking management