# Elements Subscription Settings

**URL:** <https://forums.realmacsoftware.com/t/elements-subscription-settings/57664>\
**Category:** Elements\
**Created:** [September 19, 2026, 1:10pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664 "2026-09-19T13:10:38Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\
**Post date:** [September 19, 2026, 1:10pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664/1 "2026-09-19T13:10:38Z")

</div>

@dan You might want to fix this in 3.0.18 …

 ![plans](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/c/e/cec936b9d8ce592b4b53f00a63f0ced3598a35f3.png)

---

<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [September 19, 2026, 5:19pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664/2 "2026-09-19T17:19:51Z")

</div>

That might be a connection issue on your end, as this panel in the Settings has to reach out to the network to get the pricing. I wonder if you were disconnected or have something blocking Elements.

I’ve checked on my build and all appears to be working as expected.

---

<div class="post-metadata">

**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\
**Post date:** [September 19, 2026, 5:29pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664/3 "2026-09-19T17:29:56Z")

</div>

Still the same. Restarted my Mac and logged in again. I can upload to Elements cloud. No problem for me since I have paid until 31 May 2027.

 ![Skärmavbild 2026-09-19 kl. 19.26.18](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/8/d8c663ca15c649595d43db4fc83e40485484e6cb.png)

---

<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [September 19, 2026, 5:52pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664/4 "2026-09-19T17:52:56Z")

</div>

Do you have anything else running on your Mac that might be monitoring or blocking traffic?

Perhaps Little Snitch or similar?

---

<div class="post-metadata">

**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\
**Post date:** [September 19, 2026, 5:54pm UTC](https://forums.realmacsoftware.com/t/elements-subscription-settings/57664/5 "2026-09-19T17:54:53Z")

</div>

No, only some standard blocking in safari. I use chrome for preview.