# Email not sending through forms **URL:** \ **Category:** Elements\ **Created:** [August 20, 2025, 6:06pm UTC](https://forums.realmacsoftware.com/t/email-not-sending-through-forms/49990 "2025-08-20T18:06:36Z")\ **Posts on this page:** 3\ **Page:** 2
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [June 5, 2026, 2:42am UTC](https://forums.realmacsoftware.com/t/email-not-sending-through-forms/49990/21 "2026-06-05T02:42:46Z")
Hi @RobertJames The error is: **SMTP Error: Could not connect to SMTP host.** So your SMTP details are likely wrong. I see you have the port set to 465 but you have the encryption set to TLS. If you are going to use TLS encryption the port should be 587. If you are going to use port 465, the encryption should be SSL. Also your SMTP Username and From Email address should be the same. Your SMTP username is [rjjr@rjjrproductions.com](mailto:Form%22,%22reply_to%22:null,%22smtp_host%22:%22mail.rjjrproductions.com%22,%22smtp_port%22:%22465%22,%22smtp_username%22:%22rjjr@rjjrproductions.com) but your From address is [admin@rjjrproductions.co](mailto:from_email%22:%22admin@rjjrproductions.com)m. Change that From address to match your SMTP username. Also make sure your SMTP password is correct. Let us know how you get on. ---
**Author:** ![RobertJames](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@RobertJames](https://forums.realmacsoftware.com/u/RobertJames)\ **Post date:** [June 5, 2026, 2:52am UTC](https://forums.realmacsoftware.com/t/email-not-sending-through-forms/49990/22 "2026-06-05T02:52:53Z")
That worked. Sometimes it takes another set of eyes (preferably not as tired as mine are tonight). I really appreciate it. ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [June 5, 2026, 3:19am UTC](https://forums.realmacsoftware.com/t/email-not-sending-through-forms/49990/23 "2026-06-05T03:19:00Z")
Oh it’s ~4AM here, my eyes are definitely tired. 🤣 No problem though, happy it’s working now. Let us know if you have any other troubles. 🙂 [Previous page](https://forums.realmacsoftware.com/t/email-not-sending-through-forms/49990.md?page=1)