# Email not working for contacts form page in RapidWeaver version 7 **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [August 10, 2018, 6:26pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377 "2018-08-10T18:26:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 6:26pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/1 "2018-08-10T18:26:35Z")
Email not working for contacts form page in RapidWeaver version 7. I was told it was a coding issue. No ports are being blocked and no black-lists, for: [http://www.rememberingmarkeagle.com](http://www.rememberingmarkeagle.com). Any help would be appreciated. The email address is: [wbryanguillory@rememberingmarkeagle.com](mailto:wbryanguillory@rememberingmarkeagle.com). [wbryanguillory@gmail.com](mailto:wbryanguillory@gmail.com) and [wbryanguillory@att.net](mailto:wbryanguillory@att.net), neither works. All settings in RapidWeaver are correct. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 10, 2018, 6:42pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/2 "2018-08-10T18:42:47Z")
> [@wbryanguillory](#): > > I was told it was a coding issue. No ports are being blocked and no black-lists, I assume it’s your hosting company that is telling you that? Who is your hosting company? Do you get any error messages when you Submit? ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 7:16pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/3 "2018-08-10T19:16:23Z")
Hosting Company: [web.com](http://web.com) Error message: We can’t determine if an email is being sent from this form. Please try again. ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [August 10, 2018, 7:22pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/4 "2018-08-10T19:22:42Z")
What is the FROM email address set to? Can you give a screen shot of the email set up UI ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 7:43pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/5 "2018-08-10T19:43:52Z")
We cannot verify that you are trying to send an email from this form. Please try again. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 7:46pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/6 "2018-08-10T19:46:30Z")
Wow. I received my first email from the site. I used [wbryanguillory@rememberingmarkeagle.com](mailto:wbryanguillory@rememberingmarkeagle.com) in the setup, settings and it went through for this one guy: asdsaD. Not sure how he slipped through the cracks ‘cause I can’t even send a test email. Can you? ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 10, 2018, 7:49pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/7 "2018-08-10T19:49:58Z")
That was probably my testing. Do you have every field marked as required intentionally? Even Attachments! ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 8:00pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/8 "2018-08-10T20:00:47Z")
I didn’t mean to. I can change it. How did you get through? ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 10, 2018, 8:07pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/9 "2018-08-10T20:07:09Z")
I filled something in every field including attachment. That’s why you are getting stuff like `asdsaD` (I just keyed anything in). Unfortunately, the built-in RW contact form doesn’t do a great job of editing and giving good error messages. Just try to file everything in, including an attachment, and submit. If that works then look in edit mode at the contact form, there’s a checkbox for required. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 8:18pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/10 "2018-08-10T20:18:21Z")
Shall do… ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 8:20pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/11 "2018-08-10T20:20:44Z")
NOPE: We cannot verify that you are trying to send an email from this form. Please try again. Still can’t send a test email. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 10, 2018, 8:26pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/12 "2018-08-10T20:26:43Z")
I just sent you another and got > Thank you, your message has been sent. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 8:40pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/13 "2018-08-10T20:40:39Z")
And got what? ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 8:42pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/14 "2018-08-10T20:42:16Z")
Yeah…I changed the form to not required, but I still get the error message on my end when sending a test email; however, if it’s going through, then I won’t worry. I just hope it goes through for everyone. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 10, 2018, 11:56pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/15 "2018-08-10T23:56:00Z")
This is what I get when I send it from anything on my wifi network: We cannot verify that you are trying to send an email from this form. Please try again. Thank you for visiting the site. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 11, 2018, 11:58am UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/16 "2018-08-11T11:58:44Z")
1. Did you get the email when I sent the form? 2. Have you tried clearing your browsers cache? 3. Have you tried a different browser? 4. Have you tried having someone else send a form from another device? I can’t get the error message you get. I checked web.coms help area and their knowledge base search function is a joke. I personally haven’t used the built in contact form so I don’t know what messages you normally get with errors. If you’re **not** getting the emails from the form **after going through the list above** you’re going to need to find out where your hosting account keeps the log files, it should have a more descriptive message. Post screenshots of the settings from your contact form as well. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 11, 2018, 12:13pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/17 "2018-08-11T12:13:32Z")
This is it. I have it in “draft” mode and is not visible on the site because it doesn’t work and is confusing to my family and friends. It’s a shame it doesn’t work. I have another contact me, which is underlined, on each page. It works flawlessly. So, I will have them use that contact form. It’s Just much easier. I don’t want any confusion…Ya know? ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/f/f606a69228a6d63cd3c77edc312e56c12f4e291d.jpg) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 11, 2018, 12:39pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/18 "2018-08-11T12:39:11Z")
Would need to see the inspector settings on the sidebar. Please **answer all 4 questions** I post above. > [@teefers](#): > > - Did you get the email when I sent the form? > - Have you tried clearing your browsers cache? > - Have you tried a different browser? > - Have you tried having someone else send a form from another device? If you’re giving up that’s fine just let us know so we don’t waste time trying to help. ---
**Author:** ![wbryanguillory](https://avatars.discourse-cdn.com/v4/letter/w/97f17d/32.png) [@wbryanguillory](https://forums.realmacsoftware.com/u/wbryanguillory)\ **Post date:** [August 11, 2018, 12:53pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/19 "2018-08-11T12:53:27Z")
Oh, sorry. Of course I did. That’s the obvious stuff. I’ve been spending hours and hours; not sleeping, trying to get this to work. I don’t have to look at inspector settings, I know them SO well. Settings: email: [wbryanguillory@rememberingmarkeagle.com](mailto:wbryanguillory@rememberingmarkeagle.com) No advance email options selected. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [August 11, 2018, 1:09pm UTC](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377/20 "2018-08-11T13:09:07Z")
Well when you had the page up it didn’t give me the message you’re getting. You said that you got at least one message through. The screen shot above shows all fields required again. I know you took the page down since it’s confusing folks, but without a page to test it’s going to be difficult to get help here. Might contact your host company and find out about where they keep the log files. [Next page](https://forums.realmacsoftware.com/t/email-not-working-for-contacts-form-page-in-rapidweaver-version-7/21377.md?page=2)