# Email received time incorrect **URL:** \ **Category:** Elements\ **Created:** [September 25, 2025, 2:28pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313 "2025-09-25T14:28:46Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jbob](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jbob/32/31581_2.png) [@jbob](https://forums.realmacsoftware.com/u/jbob)\ **Post date:** [September 25, 2025, 2:28pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/1 "2025-09-25T14:28:47Z")
Time is an hour slow - is this my server ? ![image](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/a/da016022c24de55a4ea7e097ae2ca71b0bcc5c13.png) ---
**Author:** ![jbob](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jbob/32/31581_2.png) [@jbob](https://forums.realmacsoftware.com/u/jbob)\ **Post date:** [September 25, 2025, 2:30pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/2 "2025-09-25T14:30:51Z")
Good news is - my email does actually work !! ---
**Author:** ![JudsonDigital](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@JudsonDigital](https://forums.realmacsoftware.com/u/JudsonDigital)\ **Post date:** [September 25, 2025, 2:38pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/3 "2025-09-25T14:38:43Z")
It is your server time. You can change the php.ini file variable for date.timezone = “US/Central” for example to a preferred time zone. Some hosting providers may include as a list of PHP variables, etc…. ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [September 26, 2025, 12:33pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/4 "2025-09-26T12:33:36Z")
The time is based on the server configuration — however, I am planning on removing that “Received on …” line as it’s redundant. All email services display the date/time of the email 😃 ---
**Author:** ![jbob](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jbob/32/31581_2.png) [@jbob](https://forums.realmacsoftware.com/u/jbob)\ **Post date:** [September 26, 2025, 12:49pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/5 "2025-09-26T12:49:05Z")
Good logic ---
**Author:** ![miketee](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/miketee/32/27560_2.png) [@miketee](https://forums.realmacsoftware.com/u/miketee)\ **Post date:** [November 19, 2025, 3:28pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/6 "2025-11-19T15:28:09Z")
Hi @ben I was about to create a new post, but finally found this thread in a search. The line is still there in messages coming from an Elements Form…and the time is off for me too. (See below). Possible GMT or UK time, while I’m in Eastern Time in Canada. ??? ![Screenshot 2025-11-19 at 10.17.53 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/5/6/56d006738d39eff21dd315be12d1949109c2e404.png) Thanks! ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [November 19, 2025, 3:49pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/7 "2025-11-19T15:49:35Z")
While that line will probably get removed in a future update, I’m wondering what your timezone is set to in your PHP settings. Can you check in your cPanel and take a look? ![change-timezones](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/c/c/cc5ce9c71bb69276b3b25b735ce541acd90777ea.png) > **[PHP: List of Supported Timezones - Manual](https://www.php.net/manual/en/timezones.php)** > > List of Supported Timezones ---
**Author:** ![Doobox](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/doobox/32/32373_2.png) [@Doobox](https://forums.realmacsoftware.com/u/Doobox)\ **Post date:** [November 19, 2025, 3:52pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/8 "2025-11-19T15:52:53Z")
Maybe have a look at this when you’re in there. By nice to have the header display the form name by configuring this one liner in the backend. > [@Form - Change the blue section](https://forums.realmacsoftware.com/t/form-change-the-blue-section/51859/8): > > @dan I traced the heading in the email template back and found it’s just not configured. It’s a one liner to make the existing From Name in the form component setting become the heading in the email template. See my code comments below. /\*\* \* Prepare email data from form data and config \*/ private function prepareEmailData(array $formData, array $emailConfig, string $configPath, array $uploadedFiles = []): array { $emailData = [… ---
**Author:** ![miketee](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/miketee/32/27560_2.png) [@miketee](https://forums.realmacsoftware.com/u/miketee)\ **Post date:** [November 19, 2025, 4:46pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/9 "2025-11-19T16:46:45Z")
Success! Thanks @differentdan ! That said, it would still make sense if the timestamp went away. And…it would be nice to have a bit more control over the appearance of the notification emails…or am I asking to much? (Or there is a way, and I’m just too green to know! LOL). Cheers! ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [November 19, 2025, 9:11pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/10 "2025-11-19T21:11:14Z")
We plan on removing the time, and allowing you to customise the title in the email. Look out for that soon-ish… Is there anything you really, really _MUST_ have? ---
**Author:** ![handshaper](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/handshaper/32/27373_2.png) [@handshaper](https://forums.realmacsoftware.com/u/handshaper)\ **Post date:** [November 19, 2025, 9:17pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/11 "2025-11-19T21:17:46Z")
Our own branding in the email would be very nice to have. ---
**Author:** ![Doobox](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/doobox/32/32373_2.png) [@Doobox](https://forums.realmacsoftware.com/u/Doobox)\ **Post date:** [November 19, 2025, 9:20pm UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/12 "2025-11-19T21:20:22Z")
This is the template I made for my website. Maybe you could hook into these existing things as well as a custom title (site logo, site title). ![CleanShot 2025-11-19 at 9 .17.01@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/a/8/a8c1cb1147abfb85cddc0b510866965b5dc82dee.png) ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [November 20, 2025, 1:50am UTC](https://forums.realmacsoftware.com/t/email-received-time-incorrect/51313/13 "2025-11-20T01:50:21Z")
Many of my clients do not speak English. So everything hard coded in English would be good for me to define the text myself 🙂