# Failing to set up the form correctly

**URL:** <https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334>\
**Category:** Elements\
**Tags:** form\
**Created:** [August 13, 2026, 11:43am UTC](https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334 "2026-08-13T11:43:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\
**Post date:** [August 13, 2026, 11:43am UTC](https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334/1 "2026-08-13T11:43:29Z")

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I am failing to set up the form correctly (more complicated than Classic). This is what I have (password removed):

 ![Screenshot 2026-08-13 at 12.27.13](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/2/62813d3e4f4424b255721497ea6233680ec13db3.png)

I’ve also change the page filename to index.php. Should I change the whole site to php? What am I doing wrong?

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [August 13, 2026, 11:56am UTC](https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334/2 "2026-08-13T11:56:31Z")

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Hi @Paulss

It’s probably because you are trying to use GMAIL. Usually you have to use an email address that’s attached to your domain name, like `contact@example.com` or something like that.

You could _try_ GMAIL, but you’d need to use an [App Specific Password](https://support.google.com/accounts/answer/185833?hl=en) as your regular email password wouldn’t work.

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<div class="post-metadata">

**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\
**Post date:** [August 13, 2026, 2:45pm UTC](https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334/3 "2026-08-13T14:45:25Z")

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Thanks Dan,

The App password did the trick.

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [August 13, 2026, 2:54pm UTC](https://forums.realmacsoftware.com/t/failing-to-set-up-the-form-correctly/57334/4 "2026-08-13T14:54:16Z")

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Awesome, happy to hear that worked. Let us know if you encounter any other issues.