# Feedback not sending

**URL:** <https://forums.realmacsoftware.com/t/feedback-not-sending/44145>\
**Category:** RapidWeaver Elements\
**Created:** [August 7, 2024, 7:19am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145 "2024-08-07T07:19:49Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [August 7, 2024, 7:19am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/1 "2024-08-07T07:19:50Z")

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twice ive tried to send feedback from menu in elements and bot undeliverable both time??

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 7, 2024, 7:27am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/2 "2024-08-07T07:27:45Z")

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Oh no, sorry to hear that.

Is it the feedback window after a crash? what is the exact error you’re getting when trying to send it?

Do you have any virus, or internet blocking/traffic scanning software running?

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [August 7, 2024, 7:34am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/3 "2024-08-07T07:34:12Z")

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not a crash just an undeliverable mail notification  
and no no blocking stuff  
ill just have to do it here.  
my feedback question is  
im creating a menu bar with a logo and viewing in the mobile view but it will only change size if I alter it in the desktop section (still in the mobile view) as o go through the preview in the different previews it always stay same size.  
I have 32px in mobile and 50 in desktop but whatever view is always same size

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 7, 2024, 8:08am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/4 "2024-08-07T08:08:57Z")

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Ah-hah! You used the “Send Feedback” menu item in the Elements menu. That should point at the forum, not send an email. We’ll get it fixed for the next beta.

The mobile and Desktop logo sizing are for different logos in different areas. Does that help?

 ![CleanShot 2024-08-07 at 9 .07.09@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/c/ecbb0966b40077c9572bd038e68c7c63e31c32ca.jpeg)

 ![CleanShot 2024-08-07 at 9 .07.39@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/c/ec9424a95d591c1c30b48de93e98076252b44744.jpeg)

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<div class="post-metadata">

**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [August 7, 2024, 8:48am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/5 "2024-08-07T08:48:01Z")

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![Screenshot 2024-08-07 at 9.40.25 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/6/667f44a2b54f4e3d0313f148ba1d18ffccf41f25.jpeg)  
 ![Screenshot 2024-08-07 at 9.41.11 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/9/e9039649c935055145b7d90412911a704cf05829.jpeg)

first screenshot shows 32px size which doesn’t mater what value I put does nothing  
second screenshots shows 50px on the desktop section/bit which I can alter and the image size alters…as o go through each breakpoint that image size will not change not sure if im explaining myself hahaha

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<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 7, 2024, 8:58am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/6 "2024-08-07T08:58:40Z")

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The logo size in the menu component is not currently responsive.

When you are changing the Mobile Logo size, it’s for the logo in the fly-out mobile menu that is in my screenshots above (see previous post).

We’re going to redo this menu component (and offer others), so for now hang in there.

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<div class="post-metadata">

**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [August 7, 2024, 9:02am UTC](https://forums.realmacsoftware.com/t/feedback-not-sending/44145/7 "2024-08-07T09:02:26Z")

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to be fair it doesn’t change in Classic so I was wondering and trying stuff and thought I was doing something wrong…
