# First of all congrats to your hopefully promising Product - BUT

**URL:** <https://forums.realmacsoftware.com/t/first-of-all-congrats-to-your-hopefully-promising-product-but/52019>\
**Category:** Elements\
**Created:** [October 25, 2025, 4:02pm UTC](https://forums.realmacsoftware.com/t/first-of-all-congrats-to-your-hopefully-promising-product-but/52019 "2025-10-25T16:02:47Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [December 16, 2025, 5:04pm UTC](https://forums.realmacsoftware.com/t/first-of-all-congrats-to-your-hopefully-promising-product-but/52019/6 "2025-12-16T17:04:28Z")

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> [@JeanLuc](#):
>
> Moreover, everytime we try to access the log (right click → view log), Elements gets stuck, does not react anymore and has to be restarted after waiting for a long time…

@dan I reported this on the 17th October and provided a file for you to test with. See here: [Elements Spinning Beachball Viewing Log](https://forums.realmacsoftware.com/t/elements-spinning-beachball-viewing-log/51804)

The issue appears to have disappeared into a black hole and maybe lost / forgotten about? 😉

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