# Form component and webhooks **URL:** \ **Category:** Elements\ **Created:** [September 5, 2025, 5:51pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811 "2025-09-05T17:51:50Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Tony1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tony1](https://forums.realmacsoftware.com/u/Tony1)\ **Post date:** [September 5, 2025, 5:51pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/1 "2025-09-05T17:51:51Z")
Over the past few days, I have done everything I can to solve the following problem: When I use the form component and use it under my local Servbay installation, the connection to my Zapier Zap works smoothly. However, it does not work on my Ions(1und1) web space. So I set up an AWS Lightsail instance and installed an Apache server on the Ubuntu (22.4) instance and configured it so that I have full control. I checked everything. The website works smoothly. Only the contact form always reports a submission error. I compared the modules on the Apache server with the Apache server from Servbay and adjusted them. Still no success. Now I’m at a loss. Maybe someone can give me a tip. The error message in the developer console is always the same 404. Is it a read/write permission issue? Or do I need a special Apache server config? Any suggestions are welcome. My internal DevOps team is already desperate. They pride themselves on solving every problem, and I’m scratching their self-confidence. The website is [otaliolab.com](http://otaliolab.com) ---
**Author:** ![sbchasin](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/sbchasin/32/26943_2.png) [@sbchasin](https://forums.realmacsoftware.com/u/sbchasin)\ **Post date:** [September 5, 2025, 5:54pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/2 "2025-09-05T17:54:08Z")
> [@Tony1](#): > > So I set up an AWS Lightsail instance and installed an Apache server on the Ubuntu (22.4) instance and configured it so that I have full control. Did you also install PHP?? ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [September 5, 2025, 5:54pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/3 "2025-09-05T17:54:08Z")
Can you send us the form error log so we can take a look? Details on how to do that below: > **[Form | RapidWeaver Elements Docs](https://docs.realmacsoftware.com/elements-docs/components/form#troubleshooting-email-sending-issues)** > > Send form data via email or webhooks ---
**Author:** ![Tony1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tony1](https://forums.realmacsoftware.com/u/Tony1)\ **Post date:** [September 5, 2025, 6:24pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/4 "2025-09-05T18:24:22Z")
This is the Version installed: Copyright (c) The PHP Group Zend Engine v4.3.6, Copyright (c) Zend Technologies with Zend OPcache v8.3.6, Copyright (c), by Zend Technologies ---
**Author:** ![Tony1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tony1](https://forums.realmacsoftware.com/u/Tony1)\ **Post date:** [September 5, 2025, 6:34pm UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/5 "2025-09-05T18:34:56Z")
Hi Dan, thanks for the reply. Unfortunately, I am not receiving a log file in the directory /var/www/otaliolab.com/html/rw/elements/com.realmac.corepack/api The directory is created and filled on the Servbay installation /logs. Unfortunately, this is not the case on my AWS - Lightsail instance. I suspect it is a permissions issue… but I have no idea what that could be. I can send you the log file from my local Servbay installation for documentation purposes. If that is helpful. ---
**Author:** ![Tony1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tony1](https://forums.realmacsoftware.com/u/Tony1)\ **Post date:** [September 6, 2025, 8:30am UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/6 "2025-09-06T08:30:56Z")
Here are the results I get in Chrome’s developer console. Maybe these will help with the analysis. ![Bildschirmfoto 2025-09-06 um 10.25.22](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/7/4730682b1d050a11e87cab38044f865c6764ca98.jpeg) ![Bildschirmfoto 2025-09-06 um 10.18.51](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/9/d9d03bfc212902d4ef2ed59a421b0c88fd8c2bcd.jpeg) ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [September 6, 2025, 10:19am UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/7 "2025-09-06T10:19:23Z")
Sounds like something might be up with the server configuration. When I [run the ?apicheck](https://docs.realmacsoftware.com/elements-docs/components/form#php-server-check) it doesn’t show a success or fail message. You can try for yourself here: [Contact](https://otaliolab.com/contact/?apicheck) What version of PHP are you running? _I’m cc’ing in @ben to see if he can help out!_ ---
**Author:** ![Tony1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tony1](https://forums.realmacsoftware.com/u/Tony1)\ **Post date:** [September 6, 2025, 10:41am UTC](https://forums.realmacsoftware.com/t/form-component-and-webhooks/50811/8 "2025-09-06T10:41:18Z")
> [@Tony1](#): > > Copyright (c) The PHP Group > Zend Engine v4.3.6, Copyright (c) Zend Technologies > with Zend OPcache v8.3.6, Copyright (c), by Zend Technologies As stated in an earlier post…it is v8.3.6