# Form Error, but no log :( **URL:** \ **Category:** Elements\ **Created:** [December 2, 2025, 5:54pm UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935 "2025-12-02T17:54:28Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SimonG](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@SimonG](https://forums.realmacsoftware.com/u/SimonG)\ **Post date:** [December 2, 2025, 5:54pm UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/1 "2025-12-02T17:54:28Z")
I have just created a simple form with 4 input fields. All fields including the submit, error and success messages are within the Form component. All SMTP setting are correct (I’m using Postmark). When I send a form the error message appears, but I get no logs on my server so have absolutely no idea what the error is! Spent nearly 2 hours on this, reading the docs and checking out other forum posts and still no further to resolving it. Any help will be appreciated. Don’t make me go back to WP! ![form.problem](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/3/d/3d5c83c2ff800461a1b21946bfa99911529d0fd3.png) ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [December 2, 2025, 8:53pm UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/2 "2025-12-02T20:53:26Z")
It’s throwing an Internal Server Error ![form-ise-500-error-1](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/3/136017ff6e2e64fe2d84313f316de7c6a121f394.png) The API check isn’t working either: ![form-ise-500-error-2](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/a/4a7fce0d5467456562f2eb92c6dc9f9d55395410.png) I imagine you aren’t getting any log files in the below folder on your web server. `rw/elements/com.realmac.corepack/api/logs` Looks like you are on LiteSpeed Web Server. Not sure how much testing has been done on that web server. Who’s your web host? ---
**Author:** ![SimonG](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@SimonG](https://forums.realmacsoftware.com/u/SimonG)\ **Post date:** [December 2, 2025, 11:25pm UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/3 "2025-12-02T23:25:45Z")
> **[Brixly - Reseller Hosting | Web Hosting | VPS | Dedicated](https://brixly.uk)** > > Award-winning reseller hosting and cloud web hosting on the UK's award-winning cloud hosting infrastructure. Brixly - A platform dedicated to high-performance. Had WP setups for years using them with no issues with SMTP mail running via Postmark. Are you saying that Elements has not had that testing on Litespeed servers? ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 3, 2025, 10:15am UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/4 "2025-12-03T10:15:59Z")
Hi @SimonG For some reason all of the PHP that handles the Form requests are returning a “500 Internal Server Error”. I’ve not seen this happen before, so I’m a bit stumped. We’ll need some more information before we can get to the root of the issue: Can check your server PHP error logs? If you could send those over, that might get us closer to an answer. Also, have you had a read through our [Form Documentation](https://docs.realmacsoftware.com/elements-docs/components/form)? That might also help us diagnose the issue. ---
**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\ **Post date:** [December 3, 2025, 10:25am UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/5 "2025-12-03T10:25:04Z")
> [@ben](#): > > a “500 Internal Server Error”. @ben I’ve also noticed a “500 Internal Server Error” recently. Whenever I upload my websites using **“All Republish”** , I receive a **500 Internal Server Error** during the upload, and the site becomes temporarily unavailable. As soon as the upload finishes successfully, the site works again as expected. I first noticed this behavior starting with version **1.5.4**. ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 3, 2025, 10:25am UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/6 "2025-12-03T10:25:59Z")
> [@Pegasus](#): > > As soon as the upload finishes successfully, the site works again as expected. that would make sense if the upload hasn’t finish as there’s likely some required files still being uploaded. ---
**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\ **Post date:** [December 3, 2025, 10:30am UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/7 "2025-12-03T10:30:40Z")
Okay. I just never noticed this in previous versions, and it also never happened with “Classic,” so I wasn’t sure if this behavior was intended. ---
**Author:** ![SimonG](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@SimonG](https://forums.realmacsoftware.com/u/SimonG)\ **Post date:** [December 3, 2025, 11:19am UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/8 "2025-12-03T11:19:04Z")
OK, so I have ‘Republished All’ amounting to 4255 files. Using the form I still get the ‘Error’ message. I cleared out my public\_html folder on the server and ‘Republished All’. And low and behold the form now works. So something in the root (I’m guessing a line or two in the old .htaccess from when I have had a WP install on the same server) causing a block on the PHP mailer? ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [December 3, 2025, 12:59pm UTC](https://forums.realmacsoftware.com/t/form-error-but-no-log/52935/9 "2025-12-03T12:59:52Z")
That’s awesome, really happy to hear you got the form working 😃