# Form giving error

**URL:** <https://forums.realmacsoftware.com/t/form-giving-error/25806>\
**Category:** RapidWeaver Classic\
**Created:** [March 15, 2019, 7:34pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806 "2019-03-15T19:34:39Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![peglomaniac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peglomaniac/32/11510_2.png) [@peglomaniac](https://forums.realmacsoftware.com/u/peglomaniac)\
**Post date:** [March 15, 2019, 7:34pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/1 "2019-03-15T19:34:39Z")

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Hi, I have a mail form [here](https://saskrentals.co/online.php) that is giving an error

{“result”:“fail”, “msg”:“Oops! An error occured(001)”}

To make matters worse, I lost my RW project so I can’t even modify the form within RW.

If someone could tell me how to get rid of the “required” answers first, I can make it easier to test the form.

But if something is obvious, I would love to hear why I am getting the error.

I recently added SSL to the site, and it is since then the error started.

TIA!

It is a FormLoom form in a Tesla theme.

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**Author:** ![capetom](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/capetom/32/14351_2.png) [@capetom](https://forums.realmacsoftware.com/u/capetom)\
**Post date:** [March 15, 2019, 7:52pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/2 "2019-03-15T19:52:40Z")

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Hi Peg,

just checked your site… sorry that I am answering/referring to something else than your problem.  
I am using also Formloom a lot - have you considered using multi select instead of the radio menu?  
Like

 ![51](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/166f15a0f876d1c70faf77b97373cc7402c8e193.png) ![04](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/d/dbe490b1c56fd570b5f8fa9fb843d3479668884f.png)

could be uncluttered with the multi select field of Formloom. As it is a very long with a lot of topics to be filled in/ticked form

Just a thought

Tom

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<div class="post-metadata">

**Author:** ![capetom](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/capetom/32/14351_2.png) [@capetom](https://forums.realmacsoftware.com/u/capetom)\
**Post date:** [March 15, 2019, 7:55pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/3 "2019-03-15T19:55:48Z")

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Me again… you have to untick the option “Required” in this part of Formloom if the user does NOT to fill in/tick the field…

 ![12](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/4/4df9fdca3e35f72be510f56fa7ec1e09c8fdceba.png)

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**Author:** ![peglomaniac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peglomaniac/32/11510_2.png) [@peglomaniac](https://forums.realmacsoftware.com/u/peglomaniac)\
**Post date:** [March 15, 2019, 8:09pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/4 "2019-03-15T20:09:04Z")

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Hello Tom, and thank you for those thoughts. Right now I have to FTP in and edit code with BBEdit because I lost the project files. ☹

So just to ease the paid of testing the blasted thing, I’d first like to turn off all the \*required fields and just sent the form without filling it all in.

I will take a look at your suggestions if I ever get the project back.

Also, I had a thought, it is redirected to another page once they submit, so maybe that is the problem.

The redirected page is [https://saskrentals.co/applicant\_2.php](https://saskrentals.co/applicant_2.php) and it gives the same error so it is something outside those two pages. I have changed all instances of http:// to https:// (that are within my site) on both those pages, but that did not prevent the error.

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**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [March 15, 2019, 8:29pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/5 "2019-03-15T20:29:08Z")

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on the page search for class=“gui-input required”

and replace it with: class="gui-input "

that should hopefully take away the required part

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<div class="post-metadata">

**Author:** ![peglomaniac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peglomaniac/32/11510_2.png) [@peglomaniac](https://forums.realmacsoftware.com/u/peglomaniac)\
**Post date:** [March 16, 2019, 6:10pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/6 "2019-03-16T18:10:55Z")

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Hello Scott @swilliam , and thank you for that.

I have a workaround, I put the relevant files in a non secure site [here](http://ssl.saskrentals.co/online.php) so I can get applications, but I still need to figure out why the SSL version of my form is giving that error.

I will contact the host, pairNetworks to see if they can shed any light. Thanks for the tips so far folks.  
pb

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<div class="post-metadata">

**Author:** ![peglomaniac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peglomaniac/32/11510_2.png) [@peglomaniac](https://forums.realmacsoftware.com/u/peglomaniac)\
**Post date:** [March 16, 2019, 6:57pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/7 "2019-03-16T18:57:59Z")

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OK, this is a pretty big problem for me, I have tested and other clients’ sites contact forms are also affected, so I need to get this fixed ASAP.

I’ll also get YabDab involved. pairNetworks said this:

> Unfortunately this error is being generated by the php code in the contact  
> form itself. There are no errors being generated by the Apache server  
> itself.
> 
> As a test I enabled php error reporting in a .user.ini file and there are  
> no PHP related errors being displayed.
> 
> Unfortunately as the webserver itself is not encountering an error we  
> cannot say what is causing this behavior as it does not appear to be  
> related to the server environment itself.
> 
> As this form was created using rapid weaver they will be the best line of  
> support on this matter as they will be more familiar with what this error  
> could possible mean.

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<div class="post-metadata">

**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [March 16, 2019, 7:34pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/8 "2019-03-16T19:34:29Z")

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on the secure page the following error shows in the console:

 ![ZZ17DBEF6A](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/7/7cbae35ad3b172f1a20595ba71b67f87046df254.jpeg)

you are attempting to load content from a non-secure site:

I would, edit the page source and search for http: replace it with https:

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<div class="post-metadata">

**Author:** ![peglomaniac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peglomaniac/32/11510_2.png) [@peglomaniac](https://forums.realmacsoftware.com/u/peglomaniac)\
**Post date:** [March 16, 2019, 8:07pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/9 "2019-03-16T20:07:45Z")

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Bonus points for you Scott @swilliam - it was the [http://ajax](http://ajax) link. I changed that to https and now the forms go through. You saved me a ton of worry and explanations to clients. I owe you one.

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<div class="post-metadata">

**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [March 16, 2019, 8:08pm UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/10 "2019-03-16T20:08:36Z")

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Glad I could help…

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<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [April 16, 2019, 6:08am UTC](https://forums.realmacsoftware.com/t/form-giving-error/25806/11 "2019-04-16T06:08:36Z")

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