# Form won't submit after latest update (2.1.0 (24144)

**URL:** <https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881>\
**Category:** Elements\
**Created:** [March 5, 2026, 3:35pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881 "2026-03-05T15:35:24Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![miketee](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/miketee/32/27560_2.png) [@miketee](https://forums.realmacsoftware.com/u/miketee)\
**Post date:** [March 5, 2026, 3:35pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/1 "2026-03-05T15:35:24Z")

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After today’s update, a form that was working is now giving an unable to submit error. (It’s on a sandbox site for testing). It uses “Form: Clean Contact” from the Essentials pack. Note that the form was working correctly yesterday. It started acting up after re-publishing all files today.

I have tried:

- Manually deleting all files in C-Panel and re-publishing’
- Removing, re-adding, re-filling the settings of the template
- Tried a different project file with a different form

Currently connecting with my host support to check for issues there.

Anyone else having form issues today?

Thanks!

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**Author:** ![dougsmithsr](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dougsmithsr/32/27288_2.png) [@dougsmithsr](https://forums.realmacsoftware.com/u/dougsmithsr)\
**Post date:** [March 5, 2026, 4:02pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/2 "2026-03-05T16:02:34Z")

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Not using the Essentials pack but not having any issues with my forms on my site after latest update 2.1.0

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**Author:** ![miketee](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/miketee/32/27560_2.png) [@miketee](https://forums.realmacsoftware.com/u/miketee)\
**Post date:** [March 5, 2026, 4:03pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/3 "2026-03-05T16:03:19Z")

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Thanks @dougsmithsr Have you re-published anything since the update?

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**Author:** ![dougsmithsr](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dougsmithsr/32/27288_2.png) [@dougsmithsr](https://forums.realmacsoftware.com/u/dougsmithsr)\
**Post date:** [March 5, 2026, 4:09pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/4 "2026-03-05T16:09:16Z")

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Yes did a re-publish right after update with no issues….

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [March 5, 2026, 4:21pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/5 "2026-03-05T16:21:22Z")

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Hi @miketee

Can you link us to the Contact Form page on your website so we can take a look?

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**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\
**Post date:** [March 5, 2026, 4:26pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/6 "2026-03-05T16:26:03Z")

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Check the form as email and messages still has the id “email” and they have to be different.

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [March 5, 2026, 4:26pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/7 "2026-03-05T16:26:41Z")

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This is what I wanted to check. 🙂

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**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\
**Post date:** [March 5, 2026, 4:27pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/8 "2026-03-05T16:27:55Z")

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Sorry but this is still not changed and was told that it would be updated in next update about 3/4 updates ago. This is the common problem of this form so thought I would just chip in. I’ll go back to bed now! 🙂

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 5, 2026, 4:30pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/9 "2026-03-05T16:30:10Z")

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We’ll be updating the Essentials pack separately as it’s available via the Store and not part of Elements.

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**Author:** ![miketee](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/miketee/32/27560_2.png) [@miketee](https://forums.realmacsoftware.com/u/miketee)\
**Post date:** [March 5, 2026, 4:46pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/10 "2026-03-05T16:46:03Z")

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Thanks for the quick support everyone! It was indeed the naming duplication in the Essentials pack’s “Clean Contact Form”.

I saw mention of the issue elsewhere, but thought it would have been resolved in the update.

Thanks for the clarification about Essentials getting separate updates,@dan …as your recent reply in another thread just said “we’ll get this fixed”.

Any ETA for that? 🙂

Thanks!

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 5, 2026, 4:50pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/11 "2026-03-05T16:50:57Z")

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We’ll try our best to get it pushed out this week… if not early next week.

Leave it with me 🙂

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**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\
**Post date:** [March 5, 2026, 5:17pm UTC](https://forums.realmacsoftware.com/t/form-wont-submit-after-latest-update-2-1-0-24144/54881/12 "2026-03-05T17:17:30Z")

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Update: Essentials has just been updated so the “Form: Clean Contact” now sends correctly. You can [get the update](elementsapp://storeProduct/com.elementsplatform.essentials) on the Elements Store now 🙂
