# Formloom 3 in RW7

**URL:** <https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786>\
**Category:** RapidWeaver Classic\
**Created:** [July 27, 2016, 11:24pm UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786 "2016-07-27T23:24:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Hanko](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/hanko/32/1464_2.png) [@Hanko](https://forums.realmacsoftware.com/u/Hanko)\
**Post date:** [July 27, 2016, 11:24pm UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786/1 "2016-07-27T23:24:34Z")

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I have a few sites that use Formloom 3 and they worked perfectly in RW6. After porting over these sites to RW7 Formloom 3 no longer works. I’ve written to them and get back an answer that is somewhat less than edifying. Problem not solved. I use MacHighway as ISP and have never had a problem with anything not working. Does anyone else have a problem with Formloom 3 in RW7 or can anyone out there help me to solve this problem?

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**Author:** ![scottsteven](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottsteven/32/3418_2.png) [@scottsteven](https://forums.realmacsoftware.com/u/scottsteven)\
**Post date:** [July 28, 2016, 2:44am UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786/2 "2016-07-28T02:44:04Z")

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Hmm My sites are working I have formloom writing to a google sheet with out issues

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**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\
**Post date:** [July 28, 2016, 8:56am UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786/3 "2016-07-28T08:56:28Z")

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I have 25+ sites with formlooom 3 and all the RW7 versions - new and upgrades - are working fine. Have you set up using SMTP or default phpmailer? When you say not working what exactly happens? Is there an error message?

I generally use the SMTP option as issues are more traceable, it uses a proper mail server rather than the web server and can take advantage of SSL/TLS.

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**Author:** ![Hanko](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/hanko/32/1464_2.png) [@Hanko](https://forums.realmacsoftware.com/u/Hanko)\
**Post date:** [July 28, 2016, 2:34pm UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786/4 "2016-07-28T14:34:46Z")

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Wish I could say that I understood SMTP to be able to fill it in with all the correct information. Perhaps you can help in that regard. I do know who the ISP is and assume the Host Name is the ISP name ([MacHighway.com](http://MacHighway.com)). I assume I check Send with Secure Protocol. Now if I check Enable SMTP Authentication I use the username of the client and their FTP Password. If that is what I do then I’ve done that and I get a big OOPS! Thanks for your help.

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**Author:** ![scottsteven](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottsteven/32/3418_2.png) [@scottsteven](https://forums.realmacsoftware.com/u/scottsteven)\
**Post date:** [July 29, 2016, 2:48am UTC](https://forums.realmacsoftware.com/t/formloom-3-in-rw7/8786/5 "2016-07-29T02:48:30Z")

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You need to get details from your hosting company

Port  
User name for email  
Password for email  
mail server name