# Getting a Checkout Error accessing the store?

**URL:** <https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459>\
**Category:** Elements\
**Created:** [August 27, 2026, 4:00pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459 "2026-08-27T16:00:47Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [August 27, 2026, 4:00pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/1 "2026-08-27T16:00:47Z")

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![CleanShot 2026-08-27 at 16.59.08@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/8/c/8c74077de8115f09c6d103255bd7f86d5dcba27f.png)

Is it me or is there a general problem?

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**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\
**Post date:** [August 27, 2026, 4:03pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/2 "2026-08-27T16:03:44Z")

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I have had something similar in past, it was the merchant link to store. Go to your online dashboard and try to order something outside of website, that will then narrow it down as if it doesnt work thats your problem not website. If it does work its your web to shop link thats a problem. Good Luck!

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [August 27, 2026, 4:05pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/3 "2026-08-27T16:05:23Z")

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I am trying to order a Component from the store via the Elements App. 🤔

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**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\
**Post date:** [August 27, 2026, 4:07pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/4 "2026-08-27T16:07:08Z")

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Well there we are its at @dan problem to help you with.

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**Author:** ![tpbradley](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/tpbradley/32/25503_2.png) [@tpbradley](https://forums.realmacsoftware.com/u/tpbradley)\
**Post date:** [August 27, 2026, 5:19pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/5 "2026-08-27T17:19:25Z")

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Hi @logrunner,

Thanks for the heads up, I’m looking into it!

Cheers

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**Author:** ![tpbradley](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/tpbradley/32/25503_2.png) [@tpbradley](https://forums.realmacsoftware.com/u/tpbradley)\
**Post date:** [August 27, 2026, 5:26pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/6 "2026-08-27T17:26:03Z")

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Hi @logrunner,

Sorry for the inconvenience. Should be fixed now so give it another try.

Cheers

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [August 27, 2026, 7:45pm UTC](https://forums.realmacsoftware.com/t/getting-a-checkout-error-accessing-the-store/57459/7 "2026-08-27T19:45:32Z")

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That’s fixed and Component purchased OK 🙂