# Having trouble to access my Licence

**URL:** <https://forums.realmacsoftware.com/t/having-trouble-to-access-my-licence/56305>\
**Category:** Elements\
**Created:** [May 25, 2026, 3:30pm UTC](https://forums.realmacsoftware.com/t/having-trouble-to-access-my-licence/56305 "2026-05-25T15:30:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vinioliv](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/vinioliv/32/26864_2.png) [@vinioliv](https://forums.realmacsoftware.com/u/vinioliv)\
**Post date:** [May 25, 2026, 3:30pm UTC](https://forums.realmacsoftware.com/t/having-trouble-to-access-my-licence/56305/1 "2026-05-25T15:30:55Z")

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Hello, I am having trouble to access elements with my license key

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [May 25, 2026, 4:13pm UTC](https://forums.realmacsoftware.com/t/having-trouble-to-access-my-licence/56305/2 "2026-05-25T16:13:06Z")

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Hey @vinioliv, sorry to hear you’re having issues.

Could you give us a bit more information, have you lost your license and need us to send it to you again?

Or perhaps are you having issues entering it into Elements?

Either way, we’ll get you back up and running 🫡