# Help! can you see this site properly or not? Because I can't get to it! **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [July 18, 2017, 7:03pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256 "2017-07-18T19:03:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Gabrielle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gabrielle/32/183_2.png) [@Gabrielle](https://forums.realmacsoftware.com/u/Gabrielle)\ **Post date:** [July 18, 2017, 7:03pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/1 "2017-07-18T19:03:24Z")
Hi all, this is weird. The site in question (non Rapidweaver currently) is here: [http://www.burger-revolution.co.uk/](http://www.burger-revolution.co.uk/). I can’t actually get to this site, on my imac, my ipad, my iphone or my laptop. If I type it straight into a URL or go through google, I get the default 1and1 page. I’ve eaten my cookies and baked my beans, I just can’t seem to get the proper website to show in any browser. Not sure what else to do. Is it just me? Can YOU get to the right website? ---
**Author:** ![willwood](https://avatars.discourse-cdn.com/v4/letter/w/bc8723/32.png) [@willwood](https://forums.realmacsoftware.com/u/willwood)\ **Post date:** [July 18, 2017, 7:09pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/2 "2017-07-18T19:09:41Z")
Working fine here in Chrome. No 1&1 landing page or branding visible. Just loads the normal website. But it is painfully slow to load. Total page size is over 26mb! 😲 ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [July 18, 2017, 7:11pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/3 "2017-07-18T19:11:46Z")
That link opens fine to the website for me on Safari desktop. ---
**Author:** ![kpryce1](https://avatars.discourse-cdn.com/v4/letter/k/9d8465/32.png) [@kpryce1](https://forums.realmacsoftware.com/u/kpryce1)\ **Post date:** [July 18, 2017, 7:13pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/4 "2017-07-18T19:13:00Z")
Hi Gabrielle - Can see your site using the link in your posting. Copy & paste into firefox works fine. Gotta say the site is not short of images. Ken ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [July 18, 2017, 7:28pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/5 "2017-07-18T19:28:01Z")
In chrome Canary I get the default 1 1 page: [http://www.burger-revolution.co.uk/defaultsite](http://www.burger-revolution.co.uk/defaultsite) ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 18, 2017, 7:40pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/6 "2017-07-18T19:40:01Z")
I see the default 1 1 page as well ---
**Author:** ![1611mac](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/1611mac/32/5675_2.png) [@1611mac](https://forums.realmacsoftware.com/u/1611mac)\ **Post date:** [July 18, 2017, 7:42pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/7 "2017-07-18T19:42:25Z")
Looks fine here in the Eastern US… Food looks delicious… and I’m dieting… ☹ ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 18, 2017, 7:44pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/8 "2017-07-18T19:44:50Z")
I’m in the eastern US, I get the default. Must be a DNS issue ---
**Author:** ![LSPhoto](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/lsphoto/32/270_2.png) [@LSPhoto](https://forums.realmacsoftware.com/u/LSPhoto)\ **Post date:** [July 18, 2017, 7:45pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/9 "2017-07-18T19:45:57Z")
In Safari in California I see the default. ---
**Author:** ![Gabrielle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gabrielle/32/183_2.png) [@Gabrielle](https://forums.realmacsoftware.com/u/Gabrielle)\ **Post date:** [July 19, 2017, 7:14am UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/10 "2017-07-19T07:14:00Z")
Thanks for all your input guys, is there anything I can tell them to help them out? What does a DNS issue mean and how would they sort it? ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 19, 2017, 2:49pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/11 "2017-07-19T14:49:03Z")
Assuming the site is actually there, and some people see it while others can’t. And, I am also assuming it’s not a CDN issue (CloudFlare or similar). That usually means there is something amiss with the name server propagation. Real Mac had a bout of that a while back. Since he can see it ask David @thang to give you the ip in his dns settings, change yours to match, - does it show up? Or try one of the public DNS servers in your settings and see if it shows up. Tell your host whats going on, they will have to fix it. ---
**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\ **Post date:** [July 19, 2017, 2:57pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/12 "2017-07-19T14:57:36Z")
I can see it as well, @Gabrielle My IP is 198.161.4.66. I’d agree with swilliam though - your/their host should be able to troubleshoot ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/1c77079062d3e7d5e04e052d000257d8e9d6bf46.jpg) ---
**Author:** ![DaveFox](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/davefox/32/129_2.png) [@DaveFox](https://forums.realmacsoftware.com/u/DaveFox)\ **Post date:** [July 19, 2017, 3:10pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/13 "2017-07-19T15:10:43Z")
Works fine here in the UK on all browsers using my normal ISP route, also works if I use VPN via the USA. ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [July 19, 2017, 5:20pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/14 "2017-07-19T17:20:34Z")
The IP I get for the site is 160.153.137.19. I’m Southern California btw. ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 19, 2017, 5:30pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/15 "2017-07-19T17:30:06Z")
I was referring to your DNS Server settings (under network in system settings on your Mac) ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/5/56f601963554a559fea25794f15e9b9b58559e4d.png) ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [July 19, 2017, 5:33pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/16 "2017-07-19T17:33:17Z")
Oh, right. My setting is 10.0.1.1 ---
**Author:** ![Gabrielle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gabrielle/32/183_2.png) [@Gabrielle](https://forums.realmacsoftware.com/u/Gabrielle)\ **Post date:** [July 19, 2017, 5:41pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/17 "2017-07-19T17:41:29Z")
Mine is 192.168.0.1. But I’ve absolutely no idea what to do with this information. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [July 19, 2017, 5:45pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/18 "2017-07-19T17:45:06Z")
![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/c/c247d85841fef50c5339deda09f177dda6ea24e9.png) This is what I get in the US. Whats my DNS looks OK for that URL: > **[DNS Propagation Checker - Global DNS Checker Tool](https://www.whatsmydns.net/#A/www.burger-revolution.co.uk)** > > Instant DNS Propagation Check. Global DNS Propagation Checker - Check DNS records around the world. My IP address (shouldn’t matter) 68.106.250.121. My DNS addresses are: DNS1: 68.105.28.11 DNS2: 68.105.29.11 DNS3: 68.105.28.12 ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [July 19, 2017, 5:46pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/19 "2017-07-19T17:46:24Z")
The 192.168 address is going to your router. You would need to log onto your router to find the DNS it is using. ---
**Author:** ![Gabrielle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gabrielle/32/183_2.png) [@Gabrielle](https://forums.realmacsoftware.com/u/Gabrielle)\ **Post date:** [July 24, 2017, 12:41pm UTC](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256/20 "2017-07-24T12:41:02Z")
Thanks everyone I’ll pass this info onto the client. [Next page](https://forums.realmacsoftware.com/t/help-can-you-see-this-site-properly-or-not-because-i-cant-get-to-it/15256.md?page=2)