# Help with Form Component for Email **URL:** \ **Category:** Elements\ **Created:** [April 13, 2026, 1:23am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664 "2026-04-13T01:23:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 1:23am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/1 "2026-04-13T01:23:43Z")
Can someone help me figure out what I’ve done wrong with my form on my contact page? I’m trying to configure email using SSL but for some reason when I publish the submit button doesn’t do anything. I’ve uploaded the project. [elementsapp://downloadDocument/7ePZv564suPE](elementsapp://downloadDocument/7ePZv564suPE) ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [April 13, 2026, 7:13am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/2 "2026-04-13T07:13:07Z")
one thing youve done wrong is share your email host password here!!! change it quick ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 7:25am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/3 "2026-04-13T07:25:55Z")
Ok I deleted the file as well. Is there someone who can advise on setting up this form the right way? ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [April 13, 2026, 8:44am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/4 "2026-04-13T08:44:47Z")
im sure someone will get back to you ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [April 13, 2026, 8:59am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/5 "2026-04-13T08:59:52Z")
I did notice you dont have an error and success component in your form…..thats a must…and try the TLS 587 security setting. ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 9:30am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/6 "2026-04-13T09:30:18Z")
I added the error and success. I tried to send and it says error. I tried SSL port and TLS 587 and that did not work either. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [April 13, 2026, 9:31am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/7 "2026-04-13T09:31:55Z")
make sure host is php 8.1 or higher…..I took me ages to get mine to work….who is your host? ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 10:10am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/8 "2026-04-13T10:10:08Z")
It’s on 8.4 the host is webhostinghub. Is filename supposed to be index.php or index.html? ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 10:18am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/9 "2026-04-13T10:18:22Z")
My host says it seems like it’s connecting but Elements is disconnecting me. They gave me this data: Apr 13 06:12:05 ehub68 dovecot: imap-login: Login: user=\<[kevin@kevinrayworks.com](mailto:kevin@kevinrayworks.com)\>, method=PLAIN, rip=67.245.240.168, lip=173.205.127.241, TLS, TLSv1.3 with cipher TLS\_AES\_256\_GCM\_SHA384 (256/256 bits) Apr 13 06:12:05 ehub68 dovecot: imap([kevin@kevinrayworks.com](mailto:kevin@kevinrayworks.com))\<1733538\>: Disconnected: Connection closed (UID SEARCH finished 0.035 secs ago) in=527, out=2007, bytes=527/2007 Apr 13 06:12:05 ehub68 dovecot: imap([kevin@kevinrayworks.com](mailto:kevin@kevinrayworks.com))\<1733529\>: Disconnected: Connection closed (UID SEARCH finished 0.079 secs ago) in=676, out=128899, bytes=676/128899 Apr 13 06:12:05 ehub68 dovecot: imap([kevin@kevinrayworks.com](mailto:kevin@kevinrayworks.com))\<1733498\>: Disconnected: Connection closed (UID SEARCH finished 0.006 secs ago) in=1124, out=99970, bytes=1124/99970 What’s annoying me is I set this up using one of the templates in Elements so why was it set up without the success and error messages? ---
**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\ **Post date:** [April 13, 2026, 10:58am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/10 "2026-04-13T10:58:20Z")
@differentdan can you help here? ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [April 13, 2026, 11:07am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/11 "2026-04-13T11:07:50Z")
Hi @mintyfreshsmile Looks like you pulled the Elements project file download. Can you post a link to the project file again but make sure to remove the email password in the form settings beforehand. Then I can check to see what settings you have. I do notice this in the browser console, so I’m guessing a reCaptcha error, but I’d need to see what you have in the form settings to confirm. ![recaptcha-error](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/c/9c5fa5d260b813745d6c9588c341a0b014f9207e.png) ---
**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\ **Post date:** [April 13, 2026, 11:20am UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/12 "2026-04-13T11:20:08Z")
Dans the man! 🙂 ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [April 13, 2026, 12:40pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/13 "2026-04-13T12:40:57Z")
Yeah based on the project file you posted in this post [Anchor not working in IOS](https://forums.realmacsoftware.com/t/anchor-not-working-in-ios/55668) it’s your reCaptcha settings: ![no-recaptcha](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/4/14b6642b17e6f8af8fc9ea092f6cb0a57e6e0df0.jpeg) Try changing the `Service` drop-down menu to HoneyPot and then republishing.. Let us know how you get on. ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 3:25pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/14 "2026-04-13T15:25:23Z")
Thank you @differentdan! Changing to HoneyPot worked! I tested and the email worked. Mystery solved 😉 ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 6:34pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/15 "2026-04-13T18:34:19Z")
@differentdan the only thing is with this setting I’m already getting some pretty ugly spam. I wasn’t getting that on the RWC version. Is HoneyPot the best way to keep the spam away? I just changed it today and already I got a really gross email. ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [April 13, 2026, 6:41pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/16 "2026-04-13T18:41:05Z")
Hi @mintyfreshsmile I’d recommend using one of the captcha options then. Do you have a Cloudflare account? If yes, Turnstile is the best in my opinion. If you don’t have a Cloudflare account, and instead have a Google account, you can try their [reCAPTCHA v3  |  Google for Developers](https://developers.google.com/recaptcha/docs/v3) and set up some keys (that’s the reason your form wasn’t working originally, you had it set to Google reCaptcha but didn’t have any keys set up). ---
**Author:** ![handshaper](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/handshaper/32/27373_2.png) [@handshaper](https://forums.realmacsoftware.com/u/handshaper)\ **Post date:** [April 13, 2026, 7:07pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/17 "2026-04-13T19:07:55Z")
Turnstile is what I use, and it is really good, and it is not much effort to set up. When forms first became available to Elements, I tried reCAPTCHA and quickly gave up as it was a nightmare. Turnstile is clean and easy. ---
**Author:** ![mintyfreshsmile](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mintyfreshsmile](https://forums.realmacsoftware.com/u/mintyfreshsmile)\ **Post date:** [April 13, 2026, 7:48pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/18 "2026-04-13T19:48:17Z")
Hey @differentdan I have an email account that comes with my Webhostinghub server so I am using that. ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [April 13, 2026, 8:01pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/19 "2026-04-13T20:01:05Z")
Ok. Both Cloudflare Turnstile and Google reCaptcha are separate services though. You’d have to sign up for them independently of your web hosting provider… As @handshaper mentioned, I’d recommend Cloudflare Turnstile, much better than Google. 🙂 ---
**Author:** ![Jeffinn](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@Jeffinn](https://forums.realmacsoftware.com/u/Jeffinn)\ **Post date:** [April 13, 2026, 11:52pm UTC](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664/20 "2026-04-13T23:52:27Z")
I tried setting up turnstile for both of my websites but when trying to get to the final screen I get an “authentication error” message from Cloudflare. Not sure what I need to do… Jeff [Next page](https://forums.realmacsoftware.com/t/help-with-form-component-for-email/55664.md?page=2)