# How to Configure Email for Contact Form **URL:** \ **Category:** Elements\ **Created:** [February 21, 2026, 8:27pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595 "2026-02-21T20:27:10Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![hsakols](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@hsakols](https://forums.realmacsoftware.com/u/hsakols)\ **Post date:** [February 21, 2026, 8:27pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/1 "2026-02-21T20:27:10Z")
I am having trouble with the contact form. I am hosting my site with Chillidog. I don’t expect much email traffic and want to use the Roundcube Webmail in my cPanel. I am using the user name I use for my host and the Roundcube Webmail. What am I missing? Reading the cPanel documentation seems complex and perhaps beyond my skills. ![Screenshot 2026-02-21 at 11.46.59 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/a/4/a42deeb308815c1c153dfbaab5f51a94754dbef7.png) ---
**Author:** ![sbchasin](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/sbchasin/32/26943_2.png) [@sbchasin](https://forums.realmacsoftware.com/u/sbchasin)\ **Post date:** [February 21, 2026, 8:29pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/2 "2026-02-21T20:29:09Z")
Host needs to be the actual outgoing mailserver (usually `smtp.yourdomain.com`) and the username and password has to be an email account on that server. ---
**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\ **Post date:** [February 21, 2026, 9:02pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/3 "2026-02-21T21:02:48Z")
Try this as your host [http://nacho.chillidoghosting.com:23261/](http://nacho.chillidoghosting.com:23261/) ---
**Author:** ![handshaper](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/handshaper/32/27373_2.png) [@handshaper](https://forums.realmacsoftware.com/u/handshaper)\ **Post date:** [February 21, 2026, 9:06pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/4 "2026-02-21T21:06:24Z")
For Chillidog, email the host is typically something like “[mail.mydomain.com](http://mail.mydomain.com)” and the port is 465 with the encryption set to SSL. These are the settings I use for my Chillidog mail. ---
**Author:** ![hsakols](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@hsakols](https://forums.realmacsoftware.com/u/hsakols)\ **Post date:** [February 22, 2026, 7:51pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/5 "2026-02-22T19:51:01Z")
I’m still not having any luck. I’ve tested the email, and it works. I hope eventually this becomes easier. I’ve also sent a request to Exact Hosting. Someone mentioned Webhooks. When I have more time, I will look into that. I appreciate everyone willing to help. Here are my settings. The password is the one created for [hugh@yosemitecollection.com](mailto:hugh@yosemitecollection.com) [contact.pdf](https://forums.realmacsoftware.com/uploads/short-url/m6JH4EgfBGT9x3vuuW03VYjwVho.pdf) (62.5 KB) ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [February 22, 2026, 7:57pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/6 "2026-02-22T19:57:55Z")
Check here and please use these settings: > **[Webs email client information](https://support.exacthosting.com/support/solutions/articles/201000065865-webs-email-client-information)** > > Webs email portal is accessible directly using your email address and email password, but if you prefer, your email services can be connected to your email client software using an IMAP or POP3 connection.  Specific setting information is require... ![image](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/c/f/cf1b38afbb2bcce9d960e71e96684e954d495e85.png) ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [February 22, 2026, 8:08pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/7 "2026-02-22T20:08:47Z")
Also change your `Encryption` field to SSL if you are going to be using port 465, which it seems they are recommending. ---
**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\ **Post date:** [February 22, 2026, 8:27pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/8 "2026-02-22T20:27:36Z")
This may sound obvious but everyone here concentrating on your set up. Is the domain name in the set up general tab same as email address your using? I made this basic error so just checking ---
**Author:** ![Christ2RCulture](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/christ2rculture/32/14040_2.png) [@Christ2RCulture](https://forums.realmacsoftware.com/u/Christ2RCulture)\ **Post date:** [February 22, 2026, 9:20pm UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/9 "2026-02-22T21:20:06Z")
I had the same problem and ended up using Zapier webhooks to get around it. ---
**Author:** ![Jeffinn](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@Jeffinn](https://forums.realmacsoftware.com/u/Jeffinn)\ **Post date:** [February 23, 2026, 1:50am UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/10 "2026-02-23T01:50:23Z")
A webhook is definitely simpler and fairly easy to implement especially is Zapier! ---
**Author:** ![Jeffinn](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@Jeffinn](https://forums.realmacsoftware.com/u/Jeffinn)\ **Post date:** [February 23, 2026, 1:52am UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/11 "2026-02-23T01:52:46Z")
…and Dev Diary 67 will give you some insight into just how powerful a webhook can be! ---
**Author:** ![hsakols](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@hsakols](https://forums.realmacsoftware.com/u/hsakols)\ **Post date:** [February 23, 2026, 5:01am UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/12 "2026-02-23T05:01:39Z")
I just got it to work. In cPanel, I went to Email routing and changed it from Automatically to Local Mail Exchanger. Can I use a webhook to forward email to my Gmail account? ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [February 23, 2026, 5:20am UTC](https://forums.realmacsoftware.com/t/how-to-configure-email-for-contact-form/54595/13 "2026-02-23T05:20:10Z")
The forwarding should be done in the cpanel as well.